Wayne ,
I agree with what Masher is saying, as I too have had some discomfort with dealing with my HFO. (Twinsburg, Ohio). I ordered parts last year and did not have a any core charge. I had to order another identical part last month and at no time was I told, I had to return a core. The quoted price was $374.50.
I swapped the part out, fixed the machine and tossed the old part into the trash.
Now, 30 - 45 days later, I get invoiced for $749.00. When I called to question this, the answer I received is, " Well Haas has changed in the last couple of months and added new parts with core charges." Holy crap, Why did they not quote the price at $749.00 and tell me to return the old part, to get a $375.00 credit. I would like to get ahold of the BBB, and with the help of other complaints, put an end to the "Grand Larceny". This is no different than walking into someones private domain and taking (stealing) anything that has any value. Everyone needs to speak up and fight for their rights!!
Go ahead everyone, don't be shy, It's only your hard earned dollars being stripped. Boy, I think I feel a little better now!
