$1500 for way cover gaskets?

[hernando]

I've got a 1998 VF4 that needs to have the X axis way cover gaskets replaced. I called Haas and they sent me some new material but its much too large and simply won't fit. The portion that gets hammered into the malleable section is far too thick, it measures over .2 and should be about half that. I called them to ask if I could get ahold of the older style gasket material but they were no help at all. Their solution was to sell me two complete X axis cover assemblies at $770 for each side(after core deposit). Does anyone know where I can find the older stuff? Has anyone with this vintage a machine replaced the rubber bits recently? Do I REALLY have to spend $1500 on covers instead of $100 on rubber?!? Please help.

[HuFlungDung]

Try here:
http://www.gortite.com/index.html

I think you can get new rubber and protective stainless seal guards for very little money. Great place to deal with, at least I'm pretty sure that is who I contacted a few years ago for my VF3 when I was overhauling it.

[hernando]

Hello,

I found a vendor from Rockford, Illinois. BUWW Inc. They had in stock a wiper that it is going to work. Today, I ordered over the phone. Nice people. At $135.00 per 9 meters plus shipping bits replacing the covers for $1500.00 (Haas style).

[anemachinebc]

We just use silicone, there is no way i would ever pay that kind of money for a gasket.

[mnflash]

I'm not sure what you ordered for the rubber wiper material but Haas has 2 part numbers for a VF-0 thru VF-4 part number 93-8500. The problem is that this will not work on the VF-4 X axis. You need to order a part number 93-8510 for the VF-4 X axis.

[JoBwan]

Originally Posted by mnflash I'm not sure what you ordered for the rubber wiper material but Haas has 2 part numbers for a VF-0 thru VF-4 part number 93-8500. The problem is that this will not work on the VF-4 X axis. You need to order a part number 93-8510 for the VF-4 X axis.

Great info to keep on hand. Thanks Flash!!

[underthetire]

Originally Posted by anemachinebc We just use silicone, there is no way i would ever pay that kind of money for a gasket.

Your a monkey. Seals will be cheap once you figure out you need new ballscrews, bearings, a motor and linear guides.

Plenty of places to get the seals aftermarket.

[Masher Mfg]

The Haas " core charge " on non rebuilt / non rebuildable parts started round about September 09. For example if you buy a item for $ 600 , the "core charge" is another $ 600 . Haas calls this a 50 % discount when in reality it is a 100% penalty if I keep the parts. If parts are returned I must pay shipping to CA further raising my total cost of repair. ( When the parts are purchased I only have to pay shipping from the local dealer or major distribution warehouse. )

Using the way covers as a example, they must be purchased in a set. I'd rather keep the undamaged parts for future repairs rather than send them back, at my expense, so engineering can analyze them. A more sinister possibility is to keep used parts off the market. If Haas really wants the parts back, pay shipping, give me some sort of small % off the next parts sale and I'll gladly send the damaged parts.

The only way around this is to call Haas directly ( don't use the 1-800 number, it just loops you to the local Haas dealer ) and let them know when a new machine is purchased initial cost, capabilities and repair costs will be considered. If another maker offers better numbers they will get the sale, even if Haas is the brand currently on your shop floor. Perhaps they will offer some consideration if enough people state their case.

Play logic ( $ ) to them, yelling won't get it done.

[Haas_Apps]

Masher,
As I work for Haas and do know the mountain of parts we have asked to be return are in fact being used to improve our products. I have seen it in engineering. However, I do not know much about the whole parts cost/core charge issue you have brought up. I would like to look into this a little further. Can you either call me, email me or post your machine serial number so that I can dig into this?

Wayne Reilly
Applications Manager
Haas Automation Inc.
wreilly@haascnc.com
direct 805-278-8560

Originally Posted by Masher Mfg The Haas " core charge " on non rebuilt / non rebuildable parts started round about September 09. For example if you buy a item for $ 600 , the "core charge" is another $ 600 . Haas calls this a 50 % discount when in reality it is a 100% penalty if I keep the parts. If parts are returned I must pay shipping to CA further raising my total cost of repair. ( When the parts are purchased I only have to pay shipping from the local dealer or major distribution warehouse. ) Using the way covers as a example, they must be purchased in a set. I'd rather keep the undamaged parts for future repairs rather than send them back, at my expense, so engineering can analyze them. A more sinister possibility is to keep used parts off the market. If Haas really wants the parts back, pay shipping, give me some sort of small % off the next parts sale and I'll gladly send the damaged parts. The only way around this is to call Haas directly ( don't use the 1-800 number, it just loops you to the local Haas dealer ) and let them know when a new machine is purchased initial cost, capabilities and repair costs will be considered. If another maker offers better numbers they will get the sale, even if Haas is the brand currently on your shop floor. Perhaps they will offer some consideration if enough people state their case. Play logic ( $ ) to them, yelling won't get it done.

[DaOne]

Yes I am a bit upset with this as well. I just did some maintenance to our VF-2 and replaced the spindle encoder belt as well as a few other things. I was told that I need to return the old belt or I will be charged double the amount. I wanted to buy a spare to have on hand but without one to return I would be paying double the price. I declined. Also the old belt isn't broken just showing signs of age and could be used if the new one failed till another arrived. To me its a bit of a stretch returning seals and belt (user maintenance items). I can see it on rebuildable parts but a belt?? Come on... On a side note. The belt from Haas was a off the shelf 3M belt that I paid Haas $25 for (for a 2nd it would have been $50 more) and I found it online for $5.75 shipped. Haas lost $25 from me that I would have no issues paying if I wasn't going to be charge twice for it.

[JoBwan]

Originally Posted by Haas_Apps Masher, As I work for Haas and do know the mountain of parts we have asked to be return are in fact being used to improve our products. I have seen it in engineering. However, I do not know much about the whole parts cost/core charge issue you have brought up. I would like to look into this a little further. Can you either call me, email me or post your machine serial number so that I can dig into this? Wayne Reilly Applications Manager Haas Automation Inc. wreilly@haascnc.com direct 805-278-8560

Wayne ,
I agree with what Masher is saying, as I too have had some discomfort with dealing with my HFO. (Twinsburg, Ohio). I ordered parts last year and did not have a any core charge. I had to order another identical part last month and at no time was I told, I had to return a core. The quoted price was $374.50.
I swapped the part out, fixed the machine and tossed the old part into the trash.
Now, 30 - 45 days later, I get invoiced for $749.00. When I called to question this, the answer I received is, " Well Haas has changed in the last couple of months and added new parts with core charges." Holy crap, Why did they not quote the price at $749.00 and tell me to return the old part, to get a $375.00 credit. I would like to get ahold of the BBB, and with the help of other complaints, put an end to the "Grand Larceny". This is no different than walking into someones private domain and taking (stealing) anything that has any value. Everyone needs to speak up and fight for their rights!!
Go ahead everyone, don't be shy, It's only your hard earned dollars being stripped. Boy, I think I feel a little better now!

[Haas_Apps]

Please call me. I would like to discuss this with you.

Originally Posted by JoBwan Wayne , I agree with what Masher is saying, as I too have had some discomfort with dealing with my HFO. (Twinsburg, Ohio). I ordered parts last year and did not have a any core charge. I had to order another identical part last month and at no time was I told, I had to return a core. The quoted price was $374.50. I swapped the part out, fixed the machine and tossed the old part into the trash. Now, 30 - 45 days later, I get invoiced for $749.00. When I called to question this, the answer I received is, " Well Haas has changed in the last couple of months and added new parts with core charges." Holy crap, Why did they not quote the price at $749.00 and tell me to return the old part, to get a $375.00 credit. I would like to get ahold of the BBB, and with the help of other complaints, put an end to the "Grand Larceny". This is no different than walking into someones private domain and taking (stealing) anything that has any value. Everyone needs to speak up and fight for their rights!! Go ahead everyone, don't be shy, It's only your hard earned dollars being stripped. Boy, I think I feel a little better now!