If you are doing manual programming you should be using protected position moves (G65 P9810). This will create an alarm anytime the probe is triggered while in this mode. Read up about it in the manual, it will save your probe next time for situations just like you described.
If using the Haas cycles, it should have the protected position moves in already.
BTW, I was told by Renishaw that as long as the item can be identified, it qualifies for exchange, regardless of the damage to it.


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