There are good repair techs available, but you still need to get the parts. We refer to the dead out of the box or dead out of the repair van as being ďLANCEDĒ. It has always been a crap shoot if the parts from them are actually new or they just recycle them to see if it will work for someone elseÖ. Itís best to wait until after 6:00 and order directly from Oxnard. The shipping cost more but the odds of a good part have gone way up! Send your e-mail off line and Iíll give you the number of a company, not Lance, in the area with HAAS trained techs.