Hi, I am new to the forum and I am in the market for a plasma table similar to that of PlasmaCam and I was hoping some of you here might be able to lend me some advice...
So here it goes. So far I have researched and found a few companies by the following names that offer the type of system I am looking for. The companies I have ben looking at are Plasmacam, PracticalCNC, DynaTorch, and DynaCNC. I have pretty much found that I do not want to go with Plasmacam! I base that decision just on the lack of concern to earn my business when I called Plasmacam, with my credit card in hand, to purchase the machine (by the way, they dont except credit cards). I felt that they could careless if I bought a machine from them or not and that the customer service was very poor. Which begs the question... IF THE CUSTOMER SERVICES IS THIS BAD BEFORE I BUY THE MACHINE, WHAT WILL IT BE LIKE AFTER I HAVE ALREADY BOUGHT ONE?
I am hoping some of you may have some advice for me about the other companies because thus far I am pretty confused .
they all suck at some point in time, but when it comes down to it, dyancnc seems to suck the least of all. that's what i would buy if i had the chance to do it all over again. plasmacam is the worst of them all.
I bought a PracticalCNC 4x8 and love it.As far as their customer service goes,I have had no problems and even made a few new friends that are always helpfull there.Give them a call and talk to Erin,Josh, or Wayne.Great bunch of guys that are always helpfull.Jeremy