FWIW - I recently purchased this lathe and have been very happy with it. If you have specific questions about the lathe I am willing to check mine for your answers.
I bought a Grizzly lathe (4013 if memory serves correct).
Had a OOPs while moving it and figured we had a monument to stupidity as they surely would not service the parts we broke - we called and the pats were here in a couple of days.
Is it perfect? no
Is it a Hardinge or Romi" no
Definitely not as pretty or as well finished as some of the Jet's I saw BUT it is/was cheaper and the service parts came right away.
Comparatively speaking, I got way better service than I can say I got for my $80K cam grinder....