When sending a BMP file to Moshi, make sure that no other open file is on the opening page of Moshi. When sending over a PLT file, you must first make sure that the file is not grouped. Go to ARRANGE in Corel and click on 'ungroup'. Now, when you hit the PLT button to snd the file over, you will see little 'squares' running around on the file that you are sending over. This is the file being readied for the transfer. The loading screen will come up and you will either hear a 'beep' or the Moshi screen will appear. This should work for you.