Well after looking at some of the pics that have been posted up of the autofocus attatchement, I went out to check my machine( still have to finish getting it all hooked up. Other part of my business has kept me from it, as this is my busiest time of year) and I did not recieve it either.
So I have to send another e-mail to Hurricane about this. Hopefully I will get these parts.
To be honest, not looking forward to have to hook another thing up on it, that should have already been there. The way its going, I am starting to be a little disappointed.
I did not realize that you still have not had time to get the machine going. I will send out the autofocus tomorrow via UPS. We did have a few machines in the early days that did not have autofocus. An oversight at the time by manufacturer. We have since added the autofocus as an option. Oddly enough many customers seem to prefer to manually focus their jobs.
Let us know if you need anything else.
Well trying to get this machine finally hooked up with all that I have. Was working in the back and noticed another problem. One of the boards was barely hanging on by a screw. Wasnt connected in to the other board like it was supposed to, and one screw missing.
So now I have to go find a screw to fit. Really starting to regret at the moment purchasing it from Hurricane. Granted they have replied back quickly, but it has been nothing but one thing after another. It seems the machine was not inspected before being shipped out to make sure everything was with it. I am just a little dissappointed at the moment.
Well made quite a bit of progress tonight. Was getting ready to put power to it, so went to find the power cord.
Guess what, yea not anywhere to be found. Seems to be a common theme with this machine I purchased.
Very dissappointed at this point. Should have checked everything over when I first opened it up. But with as busy as I was with my business, I just wanted to try and get the machine in the shop.
Hopefully no one else has this type of experience.
Well out tomorrow to find a cord with the correct plug to fit. Another expense out of my pocket, even though its minor, it is just another one,.
If it helps, any standard computer-style power supply cord should work. I replaced mine with a longer, heavier gauge one that I had on hand. Over the years, it seems I've accumulated a few dozen of them.
Daves quite right, any IEC standard connector will work
same here Dave,I have a bloody house full of the things (mostly US format ones that cant be used here as PSU suppliers always seem to send UK and US format)
Well I now have power to the machine. So it's on to tweaking the mirrors and learning the Lasercut5.3 software.
I cannot trust this machine to run. It will run one engraving fine, the next it will crash, and lose it's place.
Cannot trust it to run any jobs on it. Already have went thru about $100 in materials, not including time I have spent on it. So far I have a boat anchor.
Will see if tech support can help walk me thru it and get it figured out.
Here is what I am dealing with currently.....
But now I have the power supply red lighting.
And to beat it all, dont have to worry about running the job I had. Customer just pulled it. as I cannot rely on the machine. They called and wanted to know when they would have their pieces. Had to be honest with them. So now I not only do not have a working machine, I lost money with it.
If anyone from Hurrican is reading this, I am not happy at the moment. That is an understatement. This needs to get resolved.