08-19-2006, 07:23 AM
Well when I first got it I hooked it up and the laser power supply fried, The company did send a new power supply. I replaces that and the machine still does not work. I told them I believe the tube is bad. No reply yet. They expect me to set up a webcam so they can watch the machine do nothing. I personally feel I was cheated lied to and took advantage of. I asked for phone numbers of others in the us that have bought them.
Right now I feel like smashing the machine and company.
I guess it is true, A fool and his money are soon parted.
08-19-2006, 07:54 AM
I will try to help you,but need more info.Is the mc totaly dead or does same of the ligts on mc come on?If lights on mc comes on but mc can't engrave can be laser unit.Some mc got fuses in mc to protect mc.look if you don't see fuses normaly they are in plastic tube or it looks like a flat screw that you screw out and inside is the fuse.what model mc do you got?look in manual under troubleshooting for locasion of fuses if there is a manual.tell me mc tipe I will look on net for manual.powersupply do blow normaly just replace sometimes other probleme blows powersupply .
08-19-2006, 07:59 AM
Same power supply have settings for 220v and 110v normaly is 220 v but make sure.usually it sets on back of mc
08-19-2006, 07:59 AM
http://www.cnczone.com/forums/showth...t=23238&page=2 (laser and ....Here has the channel which sells (region)?)
http://www.cnczone.com/forums/showthread.php?t=23238 (laser and ....Here has the channel which sells (region)?)
http://www.cnczone.com/forums/showthread.php?t=17213 (laser 1200-60W)
http://www.cnczone.com/forums/showthread.php?t=23358 (Laser machinery distinction :)
http://www.cnczone.com/forums/showthread.php?t=12663 (my laser and cnc,model)
I am engaged in the laser research,And manufacturing laser machine.
I hoped introduces him to everybody.
Knows more hobby DIY friend,Provides the DIY laser machine for them the work.
All laser product,Makes from the SOLIDWORKS design to installs the debugging,All is I and my team completes independently.
My company are very many for China other companies to provide the OEM service.
The very many laser company is my customer,Moreover I also directly provide the laser machine to the user.
At present size from 600-6000mm
08-19-2006, 08:06 AM
You buy what model machine?Has WEB?
Hasn't served why?Regretů
Ｃan i help you ?
08-19-2006, 08:43 AM
Originally Posted by hkxy
You have excellent web site. Your products are described very well.
Why do you still maintain war against other China companys?
08-19-2006, 11:01 AM
Hi, everyone, this is Leo Shi from RedSail Canada.
Mr. Dwight told me this forum, it is really a good place.
For some reason, I can not visit here so often, appologize in advance if I can not reply rapidly.
Maybe some are concerning about the machine which does not work, what I want to say here is the service our company provide is one of the best in this field (if not the best). For details, I can not say without the permission of Mr.Dwight.
08-19-2006, 11:31 AM
08-19-2006, 01:08 PM
I am still looking for mc. but i see that so many people mc are not working. Is there one guy that have a laser mc in working condition because looks for me it is a myth?Hkxy :I am from South Africa and I don't understand your english.please have passions with me.1.do you sell mc. 2.where can i go and look at your laser mc [web page]
08-19-2006, 01:19 PM
Leo RedSail:I also wanted to buy mc from RedSail and inkexspress but now I don't now .looks to me there is to much problems with mc and also contacted ink exspress they do not replay to me I have order mc, was waiting for promo invoice but they don't reply.then I got this web side and put all on hold.
08-19-2006, 01:19 PM
After reading through all of the posts on this thread, I'd like to add my two cents from personal experience.
The company I work for wished to purchase an inexpensive laser to engrave specifications on the anodized aluminum bodies of the equipment it manufactures. My employer "found" a laser represented by an outfit in Texas that "he" thought would be ideal - and it only cost $2500 + $200 s&h.
It turned out to be an IE300 and the guy in texas made a huge profit.
It came in with the moving arm (x-travel) twisted and bent and the laser totally misaligned. Called the guy in texas - no support.
Fortunately, I had previous experience aligning laser systems for an optics R&D firm and managed to align the optics. Then came MoshiDraw. Don't get me wrong, I love most software. This is worthless. Although most of the on-screen instructions and type is in English, ALL the help file is in chinese. And frankly, in a manufacturing environment, I don't have time to learn chinese. I did manage to get it to do some engraving, but relegated it to the storage closet as being impractical.
The boss then asked if I would research the problem and recommend a laser.
We now own an Epilog Mini. It is a real machine that does real engraving from real software - real easy. Downside - they start at $10,000.
That effectively takes it out of the "it would be nice if I had one" category, but for anyone who knows that they have a market for a product they can produce with a laser, it's right in the ballpark.
Assume that the laser tube has a life of 2000 hours (actual use). $10,000/2000hrs means (worst case scenario) you could throw the machine away after 2000 hours and it would only have cost you $5/hr to own. If you can't produce product worth $60/hr with the laser, why would you buy one?
A message for HK and Leo:
I, like many others here, have personal projects that we are not sure will produce a profit in the range described above. We don't wish to invest $10,000+ to find out if it will generate a profit, but would be willing to pay lesser amounts in order to experiment.
Please address the issues in this thread to show how the firms you represent are willing to provide the product, service and software that will allow us to experiment. I am sure you are aware that none of us expects miracles at the low end of your product line, but that, when we actually move from "experiment" to "product," we would have to consider purchasing your higher-end machines. And probably would if our dealings with the firms you represent were on a higher plane.
Last edited by carvist; 08-19-2006 at 01:30 PM.
08-19-2006, 01:43 PM
I bought the 3040a from http://www.hflaser.com
Mr. Leo has actually tried helping very hard. But he is limited to tech advice.
After I have cooled down I can honestly say they have tried very hard to resolve my problem.
I guess I will be stringing a phone line to shop so there tech guys can access the machine, Heaven knows I can not afford to ship it back for repairs.
I seriously believe it is the Laser tube which is bad, and I have told redsail that several times, Because when I uncrated the machine the laser tube was bouncing around loose in the compartment.
hkxy how much you sell me a 40 watt laser tube for? that is what is wrong with my machine, And I have said that from day 1
hkxy I have yet to see a laser beam, I am sorry for ranting on so but I feel so downhearted spending my vacation money on a machine that does not work. Needless to say wasting a week of vacation.
If anyone here has a good CHEAP source for 40watt laser tube please inform me.