Newbie- needs help

[cixco]

"Y" PROBLEMS

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Hi everybody

i am new at this so please forgive my ignorance.

Here is my problem:

I have purchased a new a new machinecnc router, complete with winpc-nc light software.
parameters as per manufacturer.

my "z" and "x" axe work perfectly the "y" does not move.

so i have tried the following.

new pc, new cables, re-installing program, new parallel / pci port,
nothing works.

when i plug the "y" cable in any other plug (Z or X) the Y works perfectly
when i plug the Z or X in the Y plug they dont work.

i believe their night be a bad connection in the control box but the shop (in Germany) say they test drived the machine before shipping and it ran perfectly, am i nissing something?

need Help Please.


cixco(Portugal)