First, we have deleted posts with offensive language or that do not contribute to a constructive dialog, and posted a set of rules for participating in the forum. This won't be tolerated and anyone who continues it will be banned. This is not a high school chat room, it is for serious people. If you can't adhere to some basic standards you need to go, period.
Now having said that, I acknowledge that we made a mistake in our FAQ by indicating that an Internet connection would not be required. This was an honest mistake, pure and simple, and I apologize to those who are upset by it. The FAQ has been updated. If having an Internet connection, or having to pay a small fee to run without one, is unacceptable to you then I ask you to accept our apology as a sincere one. All you need to do is simply not download the product and opt-out of our email communications. If this has caused you to distrust Alibre, I regret that, and it is a loss for us both. We have built our company by earning the trust of our customers, one at a time.
Regarding the product and the imbedded ads, I want to make clear that there is no aggressive or third-party adware in the product, there is simply a pane populated with Google ads. This is extremely passive, and for those who are honestly interested in the product they will find them very unobtrusive. This makes it possible to provide a tool like this for free. For those who will not try Alibre Design Xpress as a result I would ask you to reconsider, as not doing so is passing up a truly amazing opportunity.
I will also stress that we respect everyone’s email opt-out. We have no interest in communicating with those who do not want to be communicated with. I assume all those who do not want to receive email communications from us either already opted out or will do so upon receiving the email to download the application. If you opt-out, we will not email you again. It's very easy. We also will never sell, trade or give away anyone’s email address.
It obviously comes as a surprise to some that our entire product is not included in the free Alibre Design Xpress. For those that had this expectation I apologize, but if you give it a try you will find that Alibre Design Xpress is an amazing product, even when the price is not considered. If after trying the product you decide it doesn’t have everything you need you can uninstall it, or you can continue to use it for the tasks that don't require those extra features, or you can choose to upgrade to a version that has the additional features you need. If the sheer possibility that the free product may not have something you want is too much for you, I suggest you simply delete the email that comes with a link to download the application and opt-out of any future communications.
In closing, I would direct you to the reviews from those who had the opportunity to preview the product. These are based on the facts. If you truly have an interest in this type of product and you are willing to try it, you will be rewarded.
Thanks for your interest and understanding.
President and CEO