I never say that is True Servo...That is a middle product, it is not belong to DC servo or stepper. It's upgrade version from Stepper, combined the servo control. So, the exact name is easy servo. I hope we can use the stepper price to buy these product from Leadshine. Well, you think "servo servo" is not a technical term, it is invented by their marketing team. I don't agree with it. You need a pretty name or reason to do/sell something. For example, when I was a student, I asked my parents to buy a computer, as I wanted to learn something well from Internet. But when I got it, I just played computer games. Lol.
And from FSLaser or glowforge website, from their advertisement, Muse or glowforge are a good tool for personal business, easy to use. But the fact is most of customers have to wait a long time to get the product, and they find a lot of defect of the laser. I am not sure how many people can refund their money? They are US companies, but do they get any lawsuits trouble?
I do appreciate you're a decent person, you point out what's problem of our laser, I will pass on my colleagues. Someone really want to help you when they point out your false.