BODOR LASER- NOT A GOOD OPTION.


Page 1 of 2 12 LastLast
Results 1 to 12 of 14

Thread: BODOR LASER- NOT A GOOD OPTION.

  1. #1
    Registered
    Join Date
    Mar 2016
    Location
    United States
    Posts
    18
    Downloads
    1
    Uploads
    0

    Angry BODOR LASER- NOT A GOOD OPTION.

    Not your best choice. BCL X- 1309,Starting at Week 2 power issues and slow to non existent support for repair or parts even when on warranty. I have had nothing but trouble with auto focus failure on week 2, to gantry issues and the table not being square after that, alignment of laser path and now power supply was going bad for a month with no help from Bodor on a replacement power supply and now my laser tube is also not working because of the power supply failure. Bodor replace tube and power supply, still has the same issue, and still NOT running right. This is a NEW machine. I have requested a refund since they are continuing to waste my time with more video's they want me to shoot of tests and get no reply to my refund request. The fact that I have clients waiting for orders and I am loosing money by the minute with this machine not working while making payments to the bank to pay for it. VERY UNHAPPY only had the machine for 4 months. NO response to emails for Bodor main email and Patrick Ma just (salesman, just ignores me now) I will continue to blog as I don't want anyone else to go through buying a machine from Bodor and losing money like I have. If Bodor makes it right, I will delete this, but as of right now..I will continue to warn others not to buy from Bodor. Works great when it was working, now..anchor... Warranty...yeah right !!Warning to all: I have had for 4 months. Its only worked for 2 1/2 months, the rest is down time and no urgent assistance to solve the issue. Many emails to Patrick and Bodor, no response from Bodor. I will be starting a blog soon about my experience. Its NOT good !! Been 2 more days, still no help in fixing my machine, was told by bodor and Patrick Ma an engineer would come fix it. NOTHING. Again my salesman Patrick Ma is ignoring me on skype, yet skype tells me he was active 26 seconds ago. DON'T BUY BODOR LASER MACHINE ! There is NO rush from them to help to fix it ! Even when you've only had it for 4 months. Has worked good maybe only 1 month of that time. Today I get a response: Bodor wants me to PAY for Airline tickets for Engineer to come fix this machine that is under warranty. [7:28:38 AM] Patrick Ma: i'm not at work today[7:29:09 AM] Patrick Ma: and i've called our engineer in Vegas[7:30:20 AM] Patrick Ma: His schdule is to leave at 19th[7:30:35 AM] Patrick Ma: the exhibition end at 18th[7:32:41 AM] Patrick Ma: our customer bought him the return ticket in 19th[7:34:19 AM] Patrick Ma: We can let him help you, so can you arrange the ticket for him from Vegas to your place then from your place to get back DO NOT BUY BODOR LASERS. NO SERVICE !!

    Similar Threads:


  2. #2
    Registered
    Join Date
    Feb 2007
    Location
    USA
    Posts
    31
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    As stated in the other post, I am a proud owner of 2 Bodor lasers! BODOR LASER- IS A VERY GOOD CHOICE!



  3. #3
    Registered
    Join Date
    Mar 2016
    Location
    United States
    Posts
    18
    Downloads
    1
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    I wish that were the case for me. Auto focus failure issue first to gantry being all messed up. Then loss of power while its running, so no power. Replaced Power supply and tube and its still doing it. Don't get me wrong the machine is built like a tank and I love it. Just can't seem to get it to work the way it's suppose to. That is all I hope for, is that Bodor with honor the warranty and fix it.



  4. #4
    Registered
    Join Date
    Nov 2015
    Posts
    197
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    Imcclellan, I know this is not going to make you feel better, but I don't think it is just Bodor. Most likely you would've have similar experience with 99% of the Chinese brands. It is not bad luck or special treatment. Simply this is the business model the Chinese companies intentionally follow. The more interesting question for me is WHY? Obviously there is big demand for this technology but by adopting that strategy they are loosing the opportunity for establishing themselves on the western markets.

    I think everyone who intends to import a machine form China should understand the specifics and the way they conduct their business. If you really wanted reliable equipment and service and your business depends on that you shouldn't have gone that route.

    Last edited by Storen; 11-18-2016 at 09:40 AM.


  5. #5
    Registered BLshop's Avatar
    Join Date
    Nov 2016
    Location
    United States
    Posts
    10
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    Quote Originally Posted by Storen View Post
    Imcclellan, I know this is not going to make you feel better, but I don't think it is just Bodor. Most likely you would've have similar experience with 99% of the Chinese brands. It is not bad luck or special treatment. Simply this is the business model the Chinese companies intentionally follow. The more interesting question for me is WHY? Obviously there is big demand for this technology but by adopting that strategy they are loosing the opportunity for establishing themselves on the western markets.

    I think everyone who intends to import a machine form China should understand the specifics and the way they conduct their business. If you really wanted reliable equipment and service and your business depends on that you shouldn't have gone that route.
    There are China suppliers better than others though. Just like here. I visited Bodors facility after going to a Photonics trade show in Shanghai, I was looking for a couple larger platform co2 and fiber machines to import. I will say Bodors production facility was one of the least impressive visits. I credit them for their marketing effort. But, the organization within the production area and build quality of their machines was disappointing compared to other suppliers in Jinan.



  6. #6
    Registered laserliu's Avatar
    Join Date
    Jan 2017
    Location
    China
    Posts
    35
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    HI All,
    If consider China's laser then do not forget every chance.

    i think i can give some advices.

    Quiven form gweike laser
    skype:wkquiven
    chloe@wklaser.com
    whatsApp:8615698041856



  7. #7
    Registered
    Join Date
    Nov 2015
    Posts
    197
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    Quote Originally Posted by BLshop View Post
    There are China suppliers better than others though. Just like here. I visited Bodors facility after going to a Photonics trade show in Shanghai, I was looking for a couple larger platform co2 and fiber machines to import. I will say Bodors production facility was one of the least impressive visits. I credit them for their marketing effort. But, the organization within the production area and build quality of their machines was disappointing compared to other suppliers in Jinan.
    Very interesting. Which factories made you good impression?



  8. #8
    Registered
    Join Date
    Mar 2016
    Location
    United States
    Posts
    18
    Downloads
    1
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    I went this route because a friend had this machine and talked highly of it. I like that it was large and I would be so limited in what I produced. Since writing this, Bodor has replaced 2 power supply's, the tube, and the control board. The loss of power or no fire still happens randomly and files sometimes don't make it to the machine right or the machine don't cut or engrave them like they are suppose to. I am learning to work around this issues. Hardest part is product loss due to errors in the cut or engrave. I do still love the machine as I said its built like a tank and there is not much on size limits as its a 1300mm x 900mm machine. I had bought a machine brand name here prior and had it 2 weeks and the bearings went out on it. To finding out it was a used or repo machine that I paid NEW price for. I realized that most of the parts were from china as well they just slapped their business name on the front and called it a day. I got 10 times the size for the same price of that one with Bodor. Bodor has came through with helping me fix it, just not in my time frame...everything takes days and weeks. Tests and more tests before parts will be sent. 6 months to basically get it running decent finally and of course after the holiday rush. Thanks for your info/advice.



    Quote Originally Posted by Storen View Post
    Imcclellan, I know this is not going to make you feel better, but I don't think it is just Bodor. Most likely you would've have similar experience with 99% of the Chinese brands. It is not bad luck or special treatment. Simply this is the business model the Chinese companies intentionally follow. The more interesting question for me is WHY? Obviously there is big demand for this technology but by adopting that strategy they are loosing the opportunity for establishing themselves on the western markets.

    I think everyone who intends to import a machine form China should understand the specifics and the way they conduct their business. If you really wanted reliable equipment and service and your business depends on that you shouldn't have gone that route.




  9. #9
    Registered
    Join Date
    Jun 2014
    Location
    China
    Posts
    623
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    Sorry to hear this.
    Many Chinese companies sell cheap machine, it also hurt us.
    We want to provide good product and good tech support to our customers, still some customers just focus on prices..
    Hope these companies will make a change in future.

    E-mail:nolan@thunderlaser.com facebook:https://www.facebook.com/ThunderLaser
    Facebook Laser Cutter Tech Support: https://www.facebook.com/groups/lasercuttertechsupport


  10. #10
    Registered
    Join Date
    Jan 2013
    Location
    Greece
    Posts
    34
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    Did you have any update from bodor?



  11. #11
    Registered
    Join Date
    Mar 2016
    Location
    United States
    Posts
    18
    Downloads
    1
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    Yes, They finally got on the ball and assisted me in getting this machine back on track. They replaced power supply, then the tube. Still had same issue, then they replaced the other power supply, Issue still continued. So they replaced the control board in the machine. I still have the random no fire issue. At this point they are guessing to figure out the random no fire issue. I have learned to adjust to whatever happens with this machine. It is a beast and a workhorse and I do love the machine. Just wish I didn't get one with some many issues, Lost about 6000.00 in orders over these issues during the holidays. Moving forward, bodor was slow to help me, I think assuming I was just a stupid girl that didn't know what she was doing, even though this is my second laser engraver. Finally happy that we have most of the issues fixed.



  12. #12
    Registered
    Join Date
    Jan 2013
    Location
    Greece
    Posts
    34
    Downloads
    0
    Uploads
    0

    Default Re: BODOR LASER- NOT A GOOD OPTION.

    This is my biggest concern. About after sale service. If you have work to do and you losing money how can we trust the 3 years after sales support?
    For me it is normal machines having some problems or being damage on the work,
    I hope to make your machine perfect.
    Thank you for your time to reply me.



Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


About CNCzone.com

    We are the largest and most active discussion forum for manufacturing industry. The site is 100% free to join and use, so join today!

Follow us on


Our Brands

BODOR LASER- NOT A GOOD OPTION.
BODOR LASER- NOT A GOOD OPTION.