Thanks to Mariss - true gent

[mikie]

Hi All,

I just wanted to thank Mariss on this forum for the effort and service that he supplied to me.

I had managed to blow all three of my Gecko G201 drives. Don't ask please.

I rang up Mariss and we chatted about what state they could be in. We concluded that they were worth shipping back for repair, which i did. After taking 3.5 weeks to get from Australia to the USA, a few phone calls to the nice Jan, it seems they arrived.

Over the Christmas period he must have looked at my units, repaired 2 and replaced 1 unit with a new one. All of this was done for free and shipped back, where i tripped over them when i came back from holidays.

I can't express the my gratitude to Mariss for what he has done. The service that I have received from gecko is second to none and i can't say I have ever been treated as well as I have in this instance from a supplier.

Thanks Mariss

Michael prinzi
Gecko Customer for life

[Inventthis]

Good experience, I'm glad Gecko provides excellent service. We can't say the same about Rutex (i.e. unanswered emails from Vladimir, "phantom" lead time on their web site etc..)
Thanks God for Gecko.