Fanuc is really making me mad.I have been on the phone all day long trying to get them out to my shop and they are less than 10 miles from me.They wont deal with me directly They say I have to go through the machine manufacturer.Well the machine manufacturer is no longer (Okuma Howa). So I ve been given the name of some dealer out here who sells something ,but they want to send someone out to trouble shoot the problem that I already have the answer to (given to me by fanuc), before they will contact fanuc to come out here and install it.I have two parts that are $5000 a piece due next friday with ten more due in a month,Lots of 3d surfacing.but machine wont DNC without tool dwelling to let memory catch back up.A toolpath that should of taken 1.5 hrs took 13 hours.So I want to buy the buffer option today right now Ill pay expedite fees I ll let them borrow my wife for a little while.But they wont deal with me.This has me boiling because if I dont get these parts done asap I will lose this job and probably the customer who is about 50% of my buisness.If anyone who has a friend on the inside of fanuc out in southern California, Ill give you a finder fee for your help.I cant cuss on here so#$%@#$^#$^&*%^*()&*()^&(*&*#%^&#%^&


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