We have a 1999 4020 that did the same thing.Thought it was the belts at first but ended up needing a new optical encoder on the spindle motor.The old one wasn't sealed very well and became very dirty.The new one was sealed much better.You should be able to get the part easy.I installed the new one myself with no trouble,but I didn't run the new wire in the exact location of the old one.
(It ran through the motor housing.)
Good luck


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