I have very little experience with both mastercam X and edgecam v12
but thats enough to tell you to keep your job, or maybe you can switch me.
I'm sitting here all morning wishing I had a mastercam job, edgecam is making me so mad
I never had a problem doing anything in mastercam, the program is very intuitive, I learned completely on my own by watching a tutorial for v9, and by playing around with the program. And I was playing with a pirated version at home just to get a feel for cam. Everything worked as it should however, and I went from never seeing camware to being able to program 3d solids in about a week.
On the other hand, my company wouldn't buy mastercam, and bought edgecam instead. That was almost a year ago, and I feel like I've been wasting time ever since. I don't use it at all unless theres something I just cant do on my own (not too often at this job)
Support is such a joke, just look at this forum. So many unanswered questions, so little activity, threads sit idle for weeks, for about a week recently there wasnt a single post made in this forum.
Now compare that to e-mastercam.com
That place is jumpin with activity. I go there all the time to learn more and more about things not even related to cam. I think thats the biggest selling point of all. The last time I contacted ATS, my edgecam dealer, for support, they literally put me down saying that what I was having problems with is SOOOO simple, I just need to pay for and attend their training. After going back and forth a bit, they admitted that the function wasn't working on my system because I got the cheapest entry milling license. They KNEW that from the beginning, but they would have had me pay for training anyways.
Then of course, it just turned into a sales pitch for a license upgrade
Im not saying mastercam doesn't have problems of course, but in my limited experience I couldnt find one. Compare that to the fact that edgecam on my system does intermittant crap all the time that is totally unacceptable.
-sometimes clicking a button does nothing until the 7th or 8th time you click it
-imported drawings lose their coord origin
-options in the dialogue boxes grayed out for no reason, start over and its there again
-asks for starting points, but doesnt use them
-The help file is only helpful if you have full blown package with solid machinist, theres hardly anything in the whole help file about anything 2D
it deosnt even tell you what you can and can't do, it just says "some of these features my not be available to you", then you end up on the phone with tech support getting insluted like me
So there it is, this program is givin me hell this morning, then I see your thread, so I've vented.
I will say however, that before edgecam, we had bobcad, and that makes edgecam look like a cadillac by comparison, but by that same yardstick, mastercam must be a porsche.