dyna cnc plasma cutting

[fastimes]

we have a dynacnc table. having some issues. we are new to this and had read alot on here before buying this table. table seems to be good quality. pm me for details on why i would not recommend anyone buying one. aside from that needing some help on why parts are being cut like the pic below. also have bobcad, sheetcam, and mach3 1.84.002. when we design a circle or square in bobcad, open drawing in sheet cam, create cutpaths and set up machine and material, why does the circle look ok until you zoom in and you see some rough lines. when it cuts it cuts good except the rough lines that you saw in sheet cam. square is the same way. we have not cut a good clean to specs circle or square yet. seems also that when cutting a square, the cut leads out before it cuts all of the material and leaves a sharp point. also mach 3 seems to lock down computer when trying to open sometimes. have to manually turn computer off and turn back on. we are willing to pay through paypal to someone who would take the time to contact us by phone for some technical assistance. we are way behind with this machine and need to get up and running alot better than it is right now. any info is greatly appreciated.

http://i37.photobucket.com/albums/e5...dynacnc009.jpg
http://i37.photobucket.com/albums/e5...dynacnc008.jpg

[StealthDumpKits]

...not to ask the obvious, but why can't DynaCNC help?

[ger21]

If the circle looks rough in SheetCAM, it's probably the file coming from BobCAD. CAn you post a .dxf that's causing the problem?

[fastimes]

here is one from omax. not sure if that is how to post it up. if not someone tell me how.
thanks for the info.

[ger21]

Circle is definately round. Can you post the g-code your getting from that .dxf?

[fastimes]

Originally Posted by ger21 Circle is definately round. Can you post the g-code your getting from that .dxf?

i will be at the machine today and i will post it up. thanks for your help.

[fastimes]

Originally Posted by StealthDumpKits ....crossing DynaCNC off my list.

pm me if you want my opinion on one to buy if you are looking. i will give you all the details you need on the machine we have and some that we went and looked at in person before making our decision.

[PowerCNC4u]

Originally Posted by fastimes our experience with dynacnc would be equivelent to buying a new car from ford and the transmission taking a dump on you the day you get it home and them trying to explain to you over the phone how to remove it, repair it, and work out the bugs, instead of having you send it back or coming to you to repair it if there were no such things as dealers. problems happening out of your control and them taking their time about helping after they have your money

Briliant comparison: I am sure everyone knows that the DynaCNC company is not as large a company as Ford. I am sure everyone knows that DynaCNC does not have the financial resources of Ford. I am sure everyone knows that DynaCNC does not have local dealers all around the United States. I know for a fact that GM, Ford, and all the BIG Auto Manufacturers personally send out repair techs to fix my car everytime it breaks down. Yea...right! The last time my Ford broke down they were there, on site, within 3 hours, and fixed my car for me. Yea...right! They already had my money too. I know they paid to have my car towed to the dealer to repair it.....yea right!
Gee, do ya think any of the other CNC companies do the kind of business Ford does? Ok, Maybe GM but certainly not Ford.

and certainly we all know that Ford, GM, Microsoft makes a perfect product. Has anyone had an problems with XP? Any patches needed? How about that BIG recall on Firestone Tires?

You really have to be kidding: "To much of a hassle to call them for help"?

It sounds to me like DynaCNC honored their warranty and sent you the replacement parts as they say they will do. As far as I can tell their tech support line is still in service and the tech support posting on their web site still works.


Lets hear it for DynaCNC and how they DO honor their warranty! The responsible people know that DynaCNC takes care of them as promissed.
They have taken very good care of me as a customer!

DynaCNC Delivers!

Sid

[PowerCNC4u]

Originally Posted by fastimes hey sid. how about your phone # please and i will tell you exactly why i am pissed off. if your so smart about dyna cnc maybe i need to pay you to help us. at this point i don't care who i pay or who it is, i need answers and need them fast. if you call steve at tech or dave and ask them about me they will probably tell you exactly why i am down on them right now. maybe it is because it took 2 1/2 months to get it after was told that it would be here in 4 to 5 weeks. but they had our money up front. maybe it is because we had to send all the wiring from control box to motors back to let them work on it. maybe it is because like i stated in the other post that we have had the machine in our possession for 2 months and just got to use it 7 days ago. i will tell you this. we don't know that much about cad or cam programs but dave himself told me over the phone that an idiot could learn how to use this machine in 3 months. so we are coming up on month 3 buddy and 2 of them were trying to get the machine to move properly. sounds like that maybe you might know them alittle. if so tell them about me and my problem and they will be happy to explain my anger. i didn't want this to be a bash at them but if you and others want to know, here you go. so with that being said if you can help us, i would really appreciate it. if not, gtfo.

GM, Ford, and all the real companies would not hire a cnc programmer or operator until they had proper training to run their equipment. Most of the training takes several months to years. Why do you think you can get it, and understand it, in a matter of a couple of weeks or months?

Anyone that can understand CAD/CAM and CNC operation and programming in a few weeks must be GOD himself. It took me several months of being responsible and taking the time and money to learn what I needed to know to properly program and operate a CNC machine.

Why should I call them and tell them abut you. You do still have a phone and an internet connection don't you? Take the personal responsibility to make this happen and stop blaiming everyone else for your problems. I am very confident that DynaCNC will solve whatever your machine problems are. They can't help you with your learning curve. You have to be responsible for your own learning.

I'm certain Ford gave you driving lessons and a drivers license with the new car you purchased. Because we all know that if you buy a new car Ford is responsible to teach you how to operate it. Yea...right!

Sid

[PowerCNC4u]

Originally Posted by fastimes it is obvious you have nothing better to do. i am sitting by my computer, in this thread waiting on info. you are wanting to argue. if your machine is making so much money, why are you sitting beside your computer right now. i can promise you if mine was going like i want it, i wouldn't be. step up to the plate here. put your money where your mouth is. help us, make you some money or leave.

I took the time and my money to educate myself to operate my equipment. I suggest you do the same. I do not go out and train operators on how to operate equipment. I don't have the time. I have a company to run. That is how I make money.

You need to take the time and money and get trained. All I hear from you is how much you don't know about your equipment, programming, CAD/CAM, and CNC.

I went to professional training to do it right. I suggest you do the same. I have a company to run and this is the weekend. I took today (Saturday) off to get a break and see this un-needed bashing of a company that does not deserve it. At the end of the day, when you are educated, and know how to operate your equipment I am sure you will find the DynaCNC machine you purchased to be a top quality piece of equipment and you wil make money with it.

Short of that I have nothing more to say to you.

Sid

[fastimes]

trying to get the gcode ger21. you have a pm also

[fastimes]

Originally Posted by PowerCNC4u I took the time and my money to educate myself to operate my equipment. I suggest you do the same. I do not go out and train operators on how to operate equipment. I don't have the time. I have a company to run. That is how I make money. You need to take the time and money and get trained. All I hear from you is how much you don't know about your equipment, programming, CAD/CAM, and CNC. I went to professional training to do it right. I suggest you do the same. I have a company to run and this is the weekend. I took today (Saturday) off to get a break and see this un-needed bashing of a company that does not deserve it. At the end of the day, when you are educated, and know how to operate your equipment I am sure you will find the DynaCNC machine you purchased to be a top quality piece of equipment and you wil make money with it. Short of that I have nothing more to say to you. Sid