Dyna still in business?

[Zaphod]

I have a Dyna CNC machine and am having serious problems with it. I have not been able to get them on the phone, through email, etc. Anybody know if they are still in business?

[chwguitars]

I ALSO HAVE BEEN HAVING TROUBLE REACHING THEM I HAVE RECENTLY SPENT 5000.00 TO UPGRADE OUR MACHINE WITH THEM AND HAVE GOTTEN NO RESPONCE IF ANYONE KNOWS HOW TO GET A HOLD OF THEM I WOULD REALLY APPRECIATE IT

[Noaita]

I was told by somebody claiming to be their tech support that they are out of business. Even their answering machine message is different and odd.

[Mike 1948]

Originally Posted by Noaita I was told by somebody claiming to be their tech support that they are out of business. Even their answering machine message is different and odd.

Hi
Noaita,
Would you mind telling me how you got through to thier tech support?
I have been unable to get anyone to return a call. On Monday I was able to reach a human on thier local phone# but yesterday no one would answer the phones. It looks like recent buyers are SOL with tech support and thier 5 year Gold Star warrantee. Boy I sure would like to see Dyna step up to the plate with aleast some limited term phone tech support, so some of us that are hung up can get up and running.

Thanks
Mike

[Nastyzen]

D'ont panic!
I was just on the phone with them in Michigan and they assure me that they are in fact still in opperation Phew!!
1-248-488-0440
Best of luck

[Mike 1948]

Originally Posted by Nastyzen D'ont panic! I was just on the phone with them in Michigan and they assure me that they are in fact still in opperation Phew!! 1-248-488-0440 Best of luck

I just called that number and it was Dyna Patch Systems (or something like that) they didn't seem to know Dynacnc.
I also tried both numbers in WA and the phone just say "goodby" Strange!!!

Mike

[Nastyzen]

Sorry Mike, I thought they were the same people.
My control is a dynapath delta 50 on a commet mill.
Keep in mind anybody and everybody is going out of business these days.

[chwguitars]

i spoke with the owner of dyna cnc and he assured me that they will not be going out of buisness and that they were re-structuring currently also that all current orders will be completed there will be a new tech number as soon as he has the re-structuring is done. from meeting him in person i do beleve that this is the case so patience will have to preval

[Mike 1948]

Originally Posted by chwguitars i spoke with the owner of dyna cnc and he assured me that they will not be going out of buisness and that they were re-structuring currently also that all current orders will be completed there will be a new tech number as soon as he has the re-structuring is done. from meeting him in person i do beleve that this is the case so patience will have to preval

I certainly hope that is the case.
Thanks for the update

Mike

[Noaita]

Good to know. Thanks, Mike.

[chwguitars]

well we recieved our upgrade from dyna cnc and everything was perfect i had a couple of problems and e-mailed dave cress and he promply called me and talked me thru all of the motor tuning and also setup my to cut at an incredable speed. i spoke with him for a while and he said they were down sizing and getting everything in order to come back as strong as ever. I personally am very satisfied with him and i can understand restructuring of a company i can only wish them the best of luck.

[chwguitars]

that is very interesting. Unfortunately I do not know the particulars of your transaction but he and his company have always been very helpful to us. Our machine has been running great for over 3 years now. They even sent me a part that we broke a couple of years ago for free and we were way out of their warranty period. I wish you the best and hope everything works out.