g code problems and post process

[woffler]

first when you go to post process from cad you get a error post processer is busy.and then if you try again it somtimes will post and then sometimes not.next it has errors in the code when sent to mach even in a very simple program.i have not been able to get it to run a single part program from dolphin part master. not good ive e mailed support and not gotten any replies i tried calling again today no answer left message lets see if i get a call.

[Dolphin USA]

It could be that you have too many applications running or that you're PC does not have enough RAM.
What do you have running on you're PC when the problem occurs.
How much RAM do you have on your PC?
What version of Windows?
What version/Level of PartMaster?

Im aware that you have been working with one of the tech guys. I'm just trying to put my 2 sense in.

[woffler]

i have acutally been able to duplicate the problem on two different computers running two versions of dolphin the program gets confused when you try to go from a rectangle in to a a radius and says and says it cant figure out weather its a rectanagle or a circle and then trys to stear you to area clear and then it locks up your computor and then you have to dump dolphin to get control back on your computor it is a software glich for sure they assured me they would call back friday never heard a word .

[Dolphin USA]

Woffler I personally remember your call and your problem. Keep one thing in mind. EVERY SOFTWARE will have a glitch or 2 upon release. I dont care if you pay 1 dollar or 1 million dollars. You can only go to an extent amount in beta testing. That's why we value our customers opinions and feedback. We are in the midsts of an update shortly, within the week.

If you look at the post right before yours woffler, I asked a few questions. I have gotten back in touch with you and you have not replied back. It is unfair to criticize when indeed we have responded.