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#13
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| Sorry I was in a shop doing training the last couple days. Here is my fax number. 412-658-2398. |
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#14
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| Hmm, small world and this explains alot. I was asking about Dolphin in another thread and Rodnee really tried hard to sell me BCC. ( I did just get the free Cad though) Chad, I just got Partmaster 3 and am now waiting for the Vista fix I have another PC running XP, but it is not happy right now.I am playing with what I can until then, and setting my machines up. FB |
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#17
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Chad, I would like a refund if possible. We have decided to buy real software from GibbsCam that actually works. They guaranteed their posts to work 100%, the $200 per post is not bad considering the frustration involved with low end software. The rep did a demo today and WOW!!, it makes BobCAD and Dolphin look like, well, fill in the blanks respectively. You may call my office regarding the refund since this would show your commitment to the industry regarding your product and customer satisfaction. FYI, Gibbs has a 60 day moneyback guarantee!!! 260-723-4946 Regards, Fred |
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#19
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We offer a quarentee as well with the post configuration. Our Money Back Quarentee is that "If we can not customize a post that will will work with your machine then you are able to request a refund at that time." Problem is that I never received a fax from you and there for we have not had a chance to even work on a post for you, therefore I can not grant you a refund until I have gotten word from our support that we can not customize your post. This is commitment to the industry and I do everything in my power to make sure the customer is satisfied and it is why we do have a lot of customers who are happy with the software and using it on a daily basis. Thanks, Chad |
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#21
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This can be fixed with the customization of the post processor. I just need to know what post he is using and what you need the code to be. |
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