Wood Router Plans questions

[CNCadmin]

If somone else were to come out with planes to make a DIY CNC Wood Router table, what would you like to see for ?

Cost of Plans?

Ease of construction?

Availability of componets?

What size?

What material should it be made out of?

Would componets that could speed up
assembly be important?

What style of movment, sliding table, gantry etc?

I have found that many of those people who sell these plans
really lack in personality and helpfulness.

[WOODKNACK]

If you were to do it ( make and sell plans). I think people would want something simple, cheap and easy to build. I think you will find alot of people who try this are nooby's. So you would want someting easy to start with. And a list and cost of where they can get all the parts with out running all over hell looking for them.
I would love to see some more plans out there. With some helpful people on the other end of those plans too!

[Laff Riot]

If you are looking to put out your own set of plans you have my full support and I offer to be your first customer. I don't care what condition they are in - I could even lend a hand getting them ready for public use.

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"Cost of Plans?"
"I have found that many of those people who sell these plans really lack in personality and helpfulness."

Plan cost is not relevant. Everyone else out there is making their money from selling the plans. I would recommend selling the support instead.

The exact thing that makes me shy away from some plans - and we all know which ones - are the support horror stories. Anyone that thinks they will treat someone that gives you $60 bucks the same way 5 months later is in denial. But - if the person asking the "duh" question is actively giving you $20 a month for putting up with their idiocy they have a reasonable assurance you will not dump them on there ass. If they are a real pain then the $20 bucks a month loss isn't a huge loss to you.

Granted, this level of support is not easy to start with but it levels off after a short time.. there are only so many ways to answer the same questions. After the first two months, long before the "new toy" feeling wears off most of your answers will be pointers to previous answers. Long after they have asked all the questions they would probably stick with the forum just to not miss anything. A monthly, automated "Anything I could help with message" would probably go a long way towards retention. Now, don't get me wrong. I think there should be an initial charge for the plans as well as the cost of support.

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"Ease of construction?"
"Availability of componets?"
"What size?"
"What material should it be made out of?"
"Would componets that could speed up assembly be important?"
"What style of movment, sliding table, gantry etc?"

Unfortunately what is easy for you may be near impossible for me. Everyone that comes here has something they innately understand and more things that they have had to sweat to learn. What scares me is the idea of unrolling a set of plans and seeing the caption - "wire the motors to the ball screw with a .002 tolerance while using a backwards ratcheted left handed set of needle pliers, but be careful to not get shocked". In case you have not guessed - my weakness is the electrical side.

The one approach that I saw which cancelled out all of these fears was pre-assembly of any or all parts. If this level of work doesn’t float your boat I am confident someone in the forum would give it a try with your blessing.

It would be a hard task to make a set of plans for all sizes and uses. I think you have proven with this forum how helpful other people want to be. Personally I have learned more here than all the other web resources combined. Open up your support forum with pictures of how "Jim made a Y gantry slide by changing these parts" You will acquire all sorts of people that can figure out how to make Part G cheaper because they found a alternative piece at the pet store. Everyone wants their own pat on the back for being innovative - give them a way to show off their talent and they will do the work for you. I bet they would answer 90% of the questions on your behalf before you could get the chance.

Generate the plans with two alternative sources to start. One for the Home Depot weekend warrior, the other a Grainger catalog option. This requires more on your part than the average set of plans but it covers a wider range of users from the experienced to the doe eyed newb. Personally I would try the $15 Home Depot option just to see how well it worked before trying the Grainger version. I loathe the idea that my first machine will be over built just to make sure it will work.

Specifically for the support forum I would offer mpeg video answers to questions when warranted. I did this with some software I authored and the support calls dropped dramatically. The bandwidth is in direct proportion to the number of paying users so it self finances. Lemme know if you need any or all of the items required for this. Make the mpeg library accessible by password.

You are basically putting together FAQ's for use by paying users. A FAQ addendum to this forum, plus the video and question support - SOLD!

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My first machine, unfortunately will probably be a complete pre made kit. I really wanted to find and put together each piece and part but there is no guarantee that if I get stuck someone will answer the odd questions. I also have a 3-4 week deadline to get it together. From what I have seen most others here could probably put together the machine for $1500. I'm willing to pay the extra $700.00 for that assurance it will work. I would pay you a monthly fee on top of the original plan price in a New York second if I was assured I could get questions answered.

Heck I would pay a monthly price for the existing forum right along with everyone that uses it for free if I had the same assurance of an answer. I flatly refuse to dominate a open forum with the number of questions I really have. I think most people have the same etiquette values and probably the same number of questions. I don’t think many people would buy plans and support just to ask every question under the sun before reading FAQ's and previous posts - you have to be motivated to want to build one of these machines.


Highest regards.
Laff.


So that you do not think I am a hypocrite your paypal account will be one of the first stops after my new router is making bank, up to then all the pennies are going into the high speed spindle jar ! This forum has been well worth it.

[wms]

Laff Riot,
Fantastic Post, Well Said, Two thunbs up. A must Read.

[WOODKNACK]

Laff Riot
Are you saying that someone should pay $20 bucks a month for plans!!!???

[Laff Riot]

Not at all.

I am saying that the plans are an initial purchase, and different levels of support are another optional purchase if you feel you need more support than the experienced customer.

I personally would pay $20 a month for questions and FAQ's that may not be answered in the plans. Some would say that the plans must answer all questions initially or that it is the plan providers responsibility to answer all of these subsequent answers. I think its a bit unrealistic for someone to continue to answer irregular questions month after month for an initial outlay of funds. No professional trade that I know of offers unlimited lifetime support and I would not expect it of a plan provider either.

The downside of purchasing just the plans is that until you have built a system and have the experience, it is impossible to evaluate an unseen set of plans prior to purchase as relates to your specific need.

As per the cost - $20 a month seems low enough that I might let a subscription ride for 2-3 months but relevant enough to the administrator to take the 5-10 minutes for a sufficient answer.

But again.. its just my opinion

[WOODKNACK]

Well what if the plan maker had a FAQ page and he answered question on that page so everybody could read it. That might help somebody that has a question. It might already be on the FAQ page. Personally I would not feel right about haveing to pay to ask a question! If you take the time to make the plans and sell them on the net. Then you should be ready to answer any and all questions or it should not be done. Thats my opinion.
Take for instance a board I bought off Jeff at Xylotex, He has answered all my questions, very fast and very good! And believe me I have asked him a ton of questions. That to me makes his product the best I have ever bought. And I in turn would buy more stuff off him. Now that customer support!!!
People who are getting into this hobby need help and there questions answered. Alot of them dont want or have the extra money to pay. They Just want to learn to build a cheap hobby cnc routing machine. I believe this is the market that cncadmin was thinking about. This to me would be the market where the most potential of money will be made!

[paulried]

My tip.....be sure to answer all questions promptly!!

I have been battling to get any answer back from Machine Tool Camp on their machine. I have the 4 x 4 plan and it looks great. The engineering book is very clear and seems very well presented. However, I had a few questions before ordering some components from them (a good idea for a plan selling business...value added components) but they have left 3 emails unanswered over a week period. Their fax number as listed on the letterhead is not active anymore...... At this point I am not sure they are even in business.

Be available to answer question.

[gmfoster]

I think the most important thing about plans is a source for the materials. It still seems if some one had a cnc set up then they could sell plans plus a kit or partial kit. Also maybe work a deal with Dave at Turbo CNC and sell a legal copy of software to make it more or less a turn key system. Turbo CNC is only 20 dollars to register.

In my case time is my biggest problem and chasing down parts without a source is a big problem. Also have a thick skin as there will be critisim and that shouldn't be a reason to cease support. I think Art of Maxh1&2 seems to handle it the best.

I would have to think real hard about an ongoing payment. I will have a cnc system its just a mater of time.

Garry

I got a fatel error when I tried the spell check box...

[ger21]

I think plans to buils a machine in the $1000 - $1500 range would be great. Something with around 24" x 36" working area. I'm talking about a wood router, btw. I'm currently designing/building just such a machine. Part hardware store (rollerblade bearings) part linear bearings with acme screws. Construction is wood (Baltic Birch for rigidity). If all goes well I would like to get in to the plan business. I'm photographing the construction, and documenting all parts, costs and suppliers. I'll include detailed plans of all wood parts that need to be made. It will probably need average to above average woodworking skills, but it is a wood router, targeted somewhat to woodworkers I guess. I guess the price would be around $50, maybe more, maybe less. But I'd probably be a year or more away from this right now. Is there a market for this? I seem to see a lot of requests for machines this size. What do you guys think.

Gerry

[HomeCNC]

I offer my customers full email support when they buy my plans. I make sure they are successful. I tell them that they will have a great machine when they are done. I give them a full parts list with two different sources to get the purchased parts from. I must have very clear documented plans because I don’t get many questions from my customers.

[CNCadmin]

Originally posted by HomeCNC
I offer my customers full email support when they buy my plans. I make sure they are successful. I tell them that they will have a great machine when they are done. I give them a full parts list with two different sources to get the purchased parts from. I must have very clear documented plans because I don’t get many questions from my customers.

I have never bought your plans, but I can see that you have spent allot of time to give a complete package of info. Get one of your customers to show us them end reslut, I'd love to support your plans than Hob____CNC and Jho_____K plans. ( you fill in the blanks)