We have Gilsemeister DMG Twin 65. Alarm code 25000: axis X1 hardware fault of active encoder. First we replace motor encoder cable, proble went away for about 2 weeks and came back. Then we replaced glass scale and the problem went away for about 2 more weeks and now it's back. I tried disconnecting motor encoder cable and glass scale cable. When I did motor encoder cable I didn't see that alarm code 25000. The code showed when I unpluged glass scale cable.
Any idea what is causing that?