Originally Posted by
nar
My experience with Automation Technologies mirrors yours, thankfully I've been able to correct the problems myself.
I purchased their G0704 USB Controller with motors. The Nema34 motor was wired wrong, the components in the box were NOT as advertised, the circuit diagram was totally wrong, and there was a small 5v power supply that was floating about within the cabinet with wires dangling (including 120v AC!!!). When I communicated with the company via email, they replied with "sorry about that". Then later when I called to ask about whether the breakout board could support charge pump (it doesn't) the fellow said something along the lines of "You're the one who complained, why are you bothering us".
This company reeks of "don't care" and their products show it. As I said I was able to correct the various problems and it seems ok now. But as for the company...jeesh!
Not that this has anything to do with it, but their website appears to have been hacked. If you go to it (I won't publish the URL) you are taken to an Asian pants site. They clearly are having issues.