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Thread: Sidewinder CNC Blues... Dave, where are you?

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    Sidewinder CNC Blues... Dave, where are you?

    Just a heads up on the sidewinder CNC. I purchased his 42" or whatever size machine and ended up sending it back. Just didn't perform like I expected... but that's not the reason for this post. Dave uses Xylotex controllers, which is fine and dandy. Well, the board burnt out on mine and I had to get it replaced. I needed it in a hurry so I paid Dave in full for a second 4 axis Xylotex box and motors as a replacement to be shipped to me directly. We had an understanding (Dave's idea completely) to send him my fried controller and motors to return to Xylotex for warranty work. He was to keep the repaired equipment and refund me the difference. Well guess what?... he never refunded me my money. I even talked to Xylotex and he reported that it had been repaired and returned to Dave and I needed to take it up with him. Dave at Sidewinder won't return my MANY emails or phone calls for over a month now. It is really sad, because I have been nothing but nice to the guy and absolutely did NOT want to trash his name. So I'm cheated out of around $400-$500 from him at this point.

    I would love to hear some type of comment or explanation from Dave on here as I am completely baffled by the whole ordeal. I'm hoping that there is some extraordinary circumstance that has prohibited him from even returning a phone call. I'm thinking about having someone else inquire about a machine to see if he is really avoiding me or what.

    If anyone wants to talk to me about it you can reach me at logansams@hotmail.com

    After the whole sidewinder ordeal, I purchased a Camaster. These guys are great and make a terrific machine for my needs. They even personally delivered it!

    Logan


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    I've emailed Dave a link to this post, so I'm anxious to see if he responds. I really hope nothing tragic has happened to him to hinder him from responding to me.


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    Logan

    I hope all is well and you get things worked out

    Joey


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    Quote Originally Posted by Cut to the Bone View Post
    I hope all is well and you get things worked out

    Joey
    Joey from Camaster?

    If so, I'm really enjoying the machine. It cuts like a dream. I wish I would have just took the plunge and bought one of these two years ago.


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    Company Representative Cut to the Bone's Avatar
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    Yes

    If we can help in any way let me know
    How about some pics here and at camheads?

    Joey


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    logam, welcome aboard!! there are quite a few other camaster owners who are extremly helpful and can be found at www.camheads.org as well as the camester forum listed above. let us know if we can do anything to make it hapen with your camaster!!

    jim mcgrew
    James McGrew CAMaster 508 ATC
    www.mcgrewwoodwork.com http://dropc.am/p/EJaKyl


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    Dave refunded me today. All's well now.

    Thanks Dave.


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    everyone i have ever seen post about "dave" (whom i have never met) has had good things to say, it is excellent that you came back to post that all is well, it say's good things about both of you!!

    jim
    James McGrew CAMaster 508 ATC
    www.mcgrewwoodwork.com http://dropc.am/p/EJaKyl


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    Logan

    good news. alls well that ends well. keep cutting and still looking for some pics.

    Joey


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    I'll post some soon. The Camaster is awesome. Not a complaint one.


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    logam we are having a vectric (vcarvepro/aspire cnc) gathering in late sept here in columbia quite a few camaster fellows and othere will be there, hope you will consider attending, dave we would like to have you as well!!

    jim
    James McGrew CAMaster 508 ATC
    www.mcgrewwoodwork.com http://dropc.am/p/EJaKyl


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