multicam3000 errors-help appreciated

[calgary]

We are a sign shop that is running 4 multicams. We are having issues with our 3000 series. Its throwing error messages -main one being servo error and the xa drive will be flashing. We think it is static related as the error will happen 5 times in a day and then not for a couple of days.
Anyone had this fault, and how did you get rid of it.
Multicam will not get back to us
Thx

[edmond]

Hi

I operate a Multicam 3000 Router.I had a problem where it also told me it had a servo fault which turned out to be a mechanical fault on the Z axis.Next time it happens count how many short flashes the led does, each different codes means a different fault.I have a friend who works at the South Africa Multicam Dealership, will ask his advice.I had the papers with the different code faults but lost it somehow.I have never experienced a static problem only now and again I experience power glitches due to dips in our electricity supply.

Edmond

[calgary]

we have been getting 3 flashes- which indicates too high voltage (?) We have adjusted this as per spec and it does nothing to stop the error.
We have changed the z drive motor as we had the same issue previously but this time it will not go away.

[SCRAPWOTSCRAP]

Had a similar problem with my 3000 series, technician told me he found a loose wire connection to the line reactor (choke) for that axis. Problem hasn't manifested itself since. Worth a look??? Good luck!

[tgm]

Xa servo drive fault could be anything from a bad servo to a broken wire in the encoder bundle. Our previous X axis faults on our machine related to a drive that had gone haywire from time to time and then finally up and quit.
Our last X axis servo fault was the servo itself with a bad internal encoder glass. Sent it out to a servo shop to get repaired and we are back up and running. We did re-check all the drives at the time and everything is OK with all components.
Have you talked to your dealer support people??

Good Luck,

Tom in PA

[xjdubber]

if you thinks it static then why not ground the machine to a ground rod?

[routerman]

Can you swap X and Y drives and see if the problem moves ? Or swap motors.

[calgary]

We tried the drive swap and it didnt do anything.
We seem to have minor success with most things we try, but then the prob comes back after a day or two.We used static guard and it worked fine for a week, switched over some cables fine for two days...
I think that there must be some crimp in the cabling, but we cannot find it. I guess we are heading to a complete cable replacement.
At least Multicam Canada are talking to us now after we got Texas involved!