We are considering a Laguna IQ Pro bench top machine. Before we pull the trigger I was hoping to get some thoughts from people who have more experience with commercial benchtop machines.

What we like about the machine is:

1) that it is a welded steel frame that looks like it can take some abuse and live in a real shop.
2) that it has 10" of z travel allowing us to have 4" of tool cut 4" down.
3) that it has a 3 tool ATC

What we don't like:

1) Laguna has terrible customer service. We have several Laguna tools in the shop and Laguna is absolutely useless for any kind of support. This is a big purchase of a complicated machine. Support is important.
2) The price.

So, does anyone have experience with this machine? Are there comparable machines that are comparable we should be looking at that are better value?

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