Results 1 to 7 of 7

Thread: How to provide commercial warranty for a small CNC Machine?

  1. #1
    PEU
    PEU is offline
    Registered PEU's Avatar
    Join Date
    May 2005
    Location
    Buenos Aires - Argentina (I like Ribs)
    Posts
    944
    Downloads
    0
    Uploads
    0

    Question How to provide commercial warranty for a small CNC Machine?

    Im looking for help to write a CNC machine warranty, Im not sure where to start since Im new to the market. I sell Syil Machines in Argentina.

    I want to limit my responsabilities to defective parts, so before shipping, the machine is cleaned, assembled & tested and its shown to the customer that it works properly, we also give the customer a brief course on Mach3 and machine operations.

    I don't want to be responsible if the user crashes the milling head into the table or if a tool crashes into the lathe chuck.

    What Im asking to the forum is a pointer to a ready made warranty from a small machines dealer, so I can roughly translate it to spanish and give it to a local lawyer to properly write the legalese.

    Thanks a lot in advance


  2. #2
    Registered automizer's Avatar
    Join Date
    Dec 2005
    Location
    Canada
    Posts
    436
    Downloads
    0
    Uploads
    0
    I think your best bet would be to hit up one of the add banners here and see what others are offering. I think it should all be posted online to read befor you buy.
    I'm not lazy..., I'm efficient!
    HAAS GR-408


  3. #3
    PEU
    PEU is offline
    Registered PEU's Avatar
    Join Date
    May 2005
    Location
    Buenos Aires - Argentina (I like Ribs)
    Posts
    944
    Downloads
    0
    Uploads
    0
    been doing that, but found no links to the warranties.


  4. #4
    Registered automizer's Avatar
    Join Date
    Dec 2005
    Location
    Canada
    Posts
    436
    Downloads
    0
    Uploads
    0
    here I found this on a random banner
    http://k2cnc.com/Terms.asp
    I'm not lazy..., I'm efficient!
    HAAS GR-408


  • #5
    Community Moderator Al_The_Man's Avatar
    Join Date
    Dec 2003
    Location
    Canada
    Posts
    18,939
    Downloads
    0
    Uploads
    0
    What about the required conformation to safety and standards?
    Are there any such requirements in Argentina?
    Al.
    CNC, Mechatronics Integration and Custom Machine Design (Skype Avail).

    “Logic will get you from A to B. Imagination will take you everywhere.”
    Albert E.


  • #6
    Community Moderator Al_The_Man's Avatar
    Join Date
    Dec 2003
    Location
    Canada
    Posts
    18,939
    Downloads
    0
    Uploads
    0
    The below would be a simplification of requirements in offering warrenty:
    Quote:

    * The 'Manufacturer's Replacement Warranty': This is a warranty that the original manufacturer of the product offers. It means that the manufacturer will replace the product within a certain time period if there are any manufacturing-related or other defects found after the purchase.
    * The 'Manufacturer's Repair Warranty': Again, this is a Warranty that the original manufacturer of the product offers. It means that the manufacturer will repair the product within a certain time period if there are any manufacturing-related or other defects found after the purchase.
    * The 'Seller's Replacement Warranty': The seller offers to replace the product within a certain time period if there are any manufacturing-related or other defects found after the purchase.
    * The 'Seller's Repair Warranty': The seller offers to repair the product within a certain time period if there are any manufacturing-related or other defects found after the purchase.
    Unquote:
    But I still think your biggest concern would be any safety issue that was due to non conforming to current codes or standards.
    This would be a concern if the machine was modified by you in any way after it left the manufacturer.
    As a seller, you should only have to refer the buyer to the manufacturers warranty, void if the machine is modified by you though.
    Al.
    CNC, Mechatronics Integration and Custom Machine Design (Skype Avail).

    “Logic will get you from A to B. Imagination will take you everywhere.”
    Albert E.


  • #7
    PEU
    PEU is offline
    Registered PEU's Avatar
    Join Date
    May 2005
    Location
    Buenos Aires - Argentina (I like Ribs)
    Posts
    944
    Downloads
    0
    Uploads
    0
    thanks for the prompt replies guys, I just drafted a warranty and its on the way to the lawyer for review and enhancements


  • Similar Threads

    1. Chinese laser warranty Value
      By gguidi in forum General Laser Engraving & Cutting Machine Discussion
      Replies: 6
      Last Post: 04-13-2011, 05:04 AM
    2. Warranty?
      By thecarbman in forum Automation Technology Products
      Replies: 2
      Last Post: 03-19-2007, 01:44 PM
    3. provide CAM service.
      By eivendai in forum Employment Opportunity
      Replies: 28
      Last Post: 04-15-2006, 10:17 AM

    Posting Permissions


     


    About CNCzone.com

      We are the largest and most active discussion forum from DIY CNC Machines to the Cad/Cam software to run them. The site is 100% free to join and use, so join today!

    Follow us on

    Facebook Dribbble RSS Feed


    Search Engine Friendly URLs by vBSEO ©2011, Crawlability, Inc.