CNC On A Budget - Burnt!

[Rhodan]

In April of 2004 I placed and order totalling $327 (US) with Paul Jones of CNC on a budget. I sent a money order via registered mail which Paul Jones verified he received (as does the registered mail).

At the time Paul Jones had a warning on his website stating that it would be at least 3 months before he could fill new orders, so I left him alone until almost 6 months later, when I enquired as to my place in the lineup. I was assured that the order was soon to be filled.

After more than a year of waiting, I asked that either the order be filled or a refund for the money be sent - I have not had any responses from CNC On a Budget since I first asked for the refund, despite sending multiple requests for refund.

Your mileage may vary but, think long and hard before you send money to CNC on a budget.

This really put me off. I've had the controllers and software for two years but haven't persued building a machine, mostly because I can't bring myself to order parts again.

[ZipSnipe]

Thats a shame, never even heard of 'em.

[truman]

I find that all of the guys in the zone tend to be honest and very helpfull I have ordered parts from a few of them never had a problem but I can't recall ever hearing of this guy what exactly did you order from him?

[Rhodan]

I ordered his PCB spindle, three motors, flexible couplings, and the instant- Z axis along with sundry cutters.

The website is http://www.cnconabudget.com/ and I do know people who have received product from him - otherwise I would never have ordered.

[mxtras]

Wow.

You have some incredible patience!

Sorry to hear about your problem. Maybe a quick threat, I mean - call to him mentioning the Better Business Bureau would be helpful. Or find the state in which he operates and file a complaint with the State Corporation Commission (if he is incorporated). Usually a threatening, I mean - a calm conversation threatening, I mean - mentioning legal action produces results.

Scott

[lakeside]

and kept blasting him on this site untill you hear from him That will get his attension

[nervis1]

I filled out the "contact me" form with a link to this thread. Lets see if he responds.

[tobyaxis]

Not cool to steal someones hard earned money. Sorry that happened to you man.

[diarmaid]

Sorry about that Rhodan. I had never heard of him b4. At least the rest of us have been warned.

[Jason Marsha]

Paul has been around for a while. He had some health problems to my knowledge and someone else mentioned deaths in his family in another thread.

Jason

[CNCRob]

Man, sorry to hear about that.

[Al_The_Man]

According to his web site he mentions chemotherapy in 2004!
I don't wish to sound callous but I think he should have made a decision since then wether it is viable to carry on an efficient business or not, if he has problems.
Which according to the latest quote from his web site may be an issue.

Quote:
Right now I am loaded down with a backlog of spindle and Z Axis orders, so I can not guarantee delivery sooner than 60 days after payment. Possibly, but maybe not. I am warning everyone now so they don't email me a week after payment and yell and threaten me. This is not a chinese or mexican piece of CRAP (no offense to those of either ancestry.) this is a custom piece of precision machinery sold reasonably for my own reasons. I build everything here by myself.and when it's done, it's done. I work sick and I work tired and I work holidays and I work every night no matter how cold or hot it is. If you don't want to purchase under those conditions then go somewhere else.(maybe to the website where the guy drills his spindle bores with a Black and Decker 3/8" hand drill.) If you want to buy something right now then go to Thomson for slides and New Hermes for spindles and pay hundreds and hundreds of dollars.
Unquote:

Al.