Foam Cutter/Router

[CADkathy]

I am searching for a new machine and came across this site.
Has any one had experience with this company and its machines?

I am specifically lokking at the SC Series


http://www.foamcutter.de/Englisch/Ma...x_machines.htm

[ynneb]

Kathy, welcome to the CNC Zone. I have moved your post to a section that talks about Foam cutting. You should get a better responce here. Have a look at some of the other related posts http://www.cnczone.com/forums/forumd...?s=&forumid=21

[rich]

I attempted to buy a unit from them 4 yrs ago. 2 weeks turned in to 4 months and no machine. I found them to be very unresponsive to e-mails and when they DID respond, they seemed to have a VERY HATEFUL sarcastic ANTI-AMERICAN attitude.

I did not want attitude...just a foam cutter. Saw it at a sign show in Orlando and it seemed to work pretty well..but with this type of equipment SUPPORT is important .. and attitude qualifies the type of support you get.

I did actually buy a Croma / Aixia cutter. They are more expensive ( too much so in my opinion ) but they were VERY responsive and helpful. I would still reccomand them for this reason alone.

Good Luck

[CADkathy]

Oh, woe is me! I was told to go low budget and have just received my machine after 4 months and several delays. The company now has an American contact and he is not much help either. I had a Croma at my last position and would love to have one again. Dean, Denis, Kathleen and Leo were great. Yes, a bit pricey, but the difference is definitely worth the time saved. I would never recommend this machine to anyone unless some big changes are made.

[Redline]

I would not buy anything like that if there customer service is as bad as you say it is!

[rich]

I had a Croma also and agree about their support. I was always happy with them and now wish I had not sold my unit. Anybody out there have a small one for sale??


Richard
www.signtrainer.com