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Old 01-25-2009, 08:31 PM
 
Join Date: Jul 2007
Location: USA
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cagedxj is on a distinguished road
Calypso control software

I was hopeing that someone could help me out. I have a 2002 6x12 calypso shark that the control pc is freaking out. I need to upgrade the pc but I cannot find my NCgeomate/NCconsole discs. I have version 6.2. I need a copy of these discs. Can anyone help me? I have tried Calypso for the last two weeks and no reply from phone calls or emails.

Thanks
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Old 02-21-2009, 06:14 PM
 
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cagedxj is on a distinguished road

I heard that Calypso went out of business. Can anyone confirm this?
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Old 02-22-2009, 01:19 PM
 
Join Date: Jul 2005
Location: USA
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Torchhead is on a distinguished road

Now might be a good time to consider upgrading to an open control and electronics to match. MACH3 has good plasma "Bones" and has 15,000 users and it's own support forums.

TOM CAUDLE
www.CandCNC.com
Totally Modular CNC Electronics
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Old 02-25-2009, 08:12 PM
 
Join Date: Feb 2009
Location: usa
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64superstocker is on a distinguished road
Calypso Software Issue

You are able to back up your current version of software through your pc in the console. I know network cards in these machine caused some issues. I do believe that Calypso has also filed chapter 11, so getting support from them will be tough. If you can let me know specific issues i may be able to help you out!
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Old 02-25-2009, 09:46 PM
 
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cagedxj is on a distinguished road

Well, for starters, I cant seem to get the accurate mid line leaders to work. Every time I select them it just defaults to no leaders at all. If I select the cut path to change the leader style the curved leaders show correctly but it it dosent transfer to the cut path.

Also the cut path generated in GeoMate will show correct (ie. outside of outter geometry and inside for features such as holes) but when opened in Console it will be half outside and half inside geometry for outter profiles and then all holes are outside. If I change nothing and reload it over and over it will finally import correctly.

Also I cant get my auto height sensor working correctly even after installing a new control card from Galil. Im not sure if Im missing a driver or what.

Any help would be great. I have read GeoHelp and ConsoleHelp about a million times but I haven't had an factory training on the machine.

Thanks, Chris
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Old 02-25-2009, 11:35 PM
 
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Are there any problems when using straight mid line leaders?
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Old 02-26-2009, 05:37 AM
 
Join Date: Feb 2009
Location: england
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lee-waterjet is on a distinguished road
Calypso software

I have many different versions of NC Console and Geomate available to me here. Which version of main control board is on your machine MK3 with Galil or MK 4 with PMDI?

Let me know if you need anything and i will try to sort it out for you.
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Old 02-26-2009, 08:41 PM
 
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lee, are you able generate license keys? I was told that i was given a permanent key but every few months i have to call for a new key. I'm not sure what to do if this happens in the near future, being that my machine was payed for before i recieved it, i'm unsure why my license key needs updated.

thanks
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Old 02-26-2009, 09:37 PM
 
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I have the MK3 with Galil. I also have the license key to the software. My machine is a 2004 6x12 dual head with auto height control and a 60 hp KMT pump.

I only have problems with the acurate learders. The straight mid lines work fine.
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Old 03-12-2009, 07:51 PM
 
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Location: Canada
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vgambino is on a distinguished road
Galil Firmware

I have a 2003 Calypso Shark 6 x 12 Dual Head. We recently did a firmware update in January to enhance "reduced accelerations" with in the software. After doing the update, we have had problems cutting intricate artwork. The gantry would shake. And now that Calypso has filed for Chapter 11, I need their assistance. I would like to revert back to the previous version of the Firmware. Does anyone have a copy of the Firmware before this version: DMC 2162 6 Axis revision s62l? The file extension is *.hex.

Please let me know.

Vincent
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Old 03-16-2009, 03:05 PM
 
Join Date: Mar 2009
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Jettech is on a distinguished road
Calypso Waterjet Support

All Calypso Users,

My name is Scott Weber and I am the former Service Manager for Calypso Waterjet Systems. Myself and the Sr. Engineer from Calypso (Richard Carey) are now with Multicam (www.multicam.com). Multicam is committed to provide ongoing service and support for your Calypso Machines. We have begun stocking many of the parts and are continuing to get more each day. Please feel free to call or email me (sweber@multicam.com) 972-929-4070.

I typically would not post such a message however it is clear there are many Calypso owners (many with very new machines), who felt they have no where to turn.

Best Regards,

Scott Weber
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Old 03-27-2009, 11:03 PM
 
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ZazaBB is on a distinguished road
Calypso Software License Keys

Hello fellow Calypso Orphans

I too have what I was *told* was an unusual occurrence by Calypso, the **PERMANENT** license key(s) have expired on our WaterJet.

It usually did this about every 5 to 7 months and required a call to Calypso to have them generate new keys. While it was never a problem to have them do it, it certainly caused downtime and wasn't always easy to get it re-licensed.

I was told this was an unusual thing to happen, but as I have been searching the web to find a solution to the problem, I see that it was quite a common thing to happen. The question is, is there a solution to this problem?

I have seen folks asking for someone to generate keys, but as the disappearing licenses issue now seems common, I would think the application itself is needed so the keys can be generated on demand. I understand why this would be frowned upon when Calypso was in business, IE buying one software then buying several machines to use it on, but at this point, Calypso WaterJets are no longer a going concern, so this issue would seem without merit anymore.

It's great that Scott Weber from Multicam has stepped forward as a former Calypso employee and is willing to help us out on parts and service, but from what I understand from him is that they do not have the facility to generate new licenses for the software. The person he referred me to has not responded to emails, so I am here asking if anyone else has found a solution.

Thanks to all for any help!
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