If SCM can't help, you're probably out of luck.
I looked at ours when I calibrated it this morning. Looks like the carousel spins around until tool #1 is at the spindle.
If the motor is off, I guess you could try spinning the carousel by hand until tool #1 is in the correct position. But I really don't know if that will work. There may be an encoder signal from the motor that the control needs to see.