Over 80 reviews with no response! Possibly because the expectations for a machine bought from them or OMNI has been covered already. I plan to purchase the machine as well within the next two months. My expectations may sound low however I plan on waiting longer than advertised to have it delivered, hiring a broker to deal with all the customs stuff and at least getting a solid base of a machine that weighs roughly 3,000 lbs, rock solid steel gantry, hi-win linear rails etc.. for around $7-8k. With the understanding that I may have to rip out the electronics, upgrade the controller (I am getting the Mach 3 setup) and possibly the spindle/VDF combo (roughly another 2-3k). Hoping that for a total of 10-11k I can have the equivalent of a RocTek or SignMaster II machine in my garage. This may not help much and I hope to hear from others as well who actually have the machine and have put it through some paces.