Dual network cards with Galil / camsoft

[Thermwood]

We have a Galil 2162 6 axis card connected to our machine PC via an ethernet connection.
We have a second network adapter to link the machine PC to our office.
All IP addresses are configured manually to avoid conflict.
We can use the office network on the Machine PC while the Galil connection is enabled, but as soon as we try to start CNC,
the Galil connection gets dropped out and we have to disable the office connection, re enable the Galil connection to be able to run the machine ....

any fix would be greatly appreciated ....

[camsoft]

The motion card model you have is a Ethernet version of their motion card and having two networks on the same PC may be conflicting. The CNC doesn't normally use or interfere with PC network connections at all, unless you wrote custom VB or C++ code through our CamSoft.DLL (API). Therefor this is something you want to call us about. Whomever you speak with in the tech department let them know you have two network connections.

Tech Support
CamSoft Corp.
(909) 674-8100
support@camsoftcorp.com
www.cnccontrols.com