I have a Dyna CNC machine and am having serious problems with it. I have not been able to get them on the phone, through email, etc. Anybody know if they are still in business?

I ALSO HAVE BEEN HAVING TROUBLE REACHING THEM I HAVE RECENTLY SPENT 5000.00 TO UPGRADE OUR MACHINE WITH THEM AND HAVE GOTTEN NO RESPONCE IF ANYONE KNOWS HOW TO GET A HOLD OF THEM I WOULD REALLY APPRECIATE IT

I was told by somebody claiming to be their tech support that they are out of business. Even their answering machine message is different and odd.

I was told by somebody claiming to be their tech support that they are out of business. Even their answering machine message is different and odd.


Hi
Noaita,
Would you mind telling me how you got through to thier tech support?
I have been unable to get anyone to return a call. On Monday I was able to reach a human on thier local phone# but yesterday no one would answer the phones. It looks like recent buyers are SOL with tech support and thier 5 year Gold Star warrantee. Boy I sure would like to see Dyna step up to the plate with aleast some limited term phone tech support, so some of us that are hung up can get up and running.

Thanks
Mike

D'ont panic!
I was just on the phone with them in Michigan and they assure me that they are in fact still in opperation Phew!!
1-248-488-0440
Best of luck

D'ont panic!
I was just on the phone with them in Michigan and they assure me that they are in fact still in opperation Phew!!
1-248-488-0440
Best of luck

I just called that number and it was Dyna Patch Systems (or something like that) they didn't seem to know Dynacnc.
I also tried both numbers in WA and the phone just say "goodby" Strange!!!

Mike

Sorry Mike, I thought they were the same people.
My control is a dynapath delta 50 on a commet mill.
Keep in mind anybody and everybody is going out of business these days.

i spoke with the owner of dyna cnc and he assured me that they will not be going out of buisness and that they were re-structuring currently also that all current orders will be completed there will be a new tech number as soon as he has the re-structuring is done. from meeting him in person i do beleve that this is the case so patience will have to preval

i spoke with the owner of dyna cnc and he assured me that they will not be going out of buisness and that they were re-structuring currently also that all current orders will be completed there will be a new tech number as soon as he has the re-structuring is done. from meeting him in person i do beleve that this is the case so patience will have to preval


I certainly hope that is the case.
Thanks for the update

Mike

Good to know. Thanks, Mike.

well we recieved our upgrade from dyna cnc and everything was perfect i had a couple of problems and e-mailed dave cress and he promply called me and talked me thru all of the motor tuning and also setup my to cut at an incredable speed. i spoke with him for a while and he said they were down sizing and getting everything in order to come back as strong as ever. I personally am very satisfied with him and i can understand restructuring of a company i can only wish them the best of luck.

that is very interesting. Unfortunately I do not know the particulars of your transaction but he and his company have always been very helpful to us. Our machine has been running great for over 3 years now. They even sent me a part that we broke a couple of years ago for free and we were way out of their warranty period. I wish you the best and hope everything works out.

Dave always seemed cool when speaking with him. I only hope that he still honors all of the promises he made over the last year and a half. After installing higher torque steppers and rebuilding my machine, it STILL does not work properly.

How recently did you speak to Dave, Mike?

Web link? I found nothing

I dont know if they make the dyna6000 controller, but ditco of kent washington made the dyna4000 controller for dyna. Ive spoken with ditco before and they were pretty nice.

I have a dyna4000 that had problems (auto torch height portion not working) and ended up putting in Tom Caudles CandCnc hardware and had it running 3 days after cutting out the dyna4000. ( actually about 3 hrs of work, but I was doing other things to the table also that took up some time.)

I know its heartburn not to get what you paid for, but you might want to talk to tom or some other company and see what it would take to get your machines going.

Thank you for your input lowpull. I have spoken with Tom Caudle and two other companies that have the ability to retrofit the machine with a new controller or repair the existing 6000 but the cost is about the same, $3500. I already blew my wad to get this one and get it configured for my needs, $5000 regenerative blower, $3200 in wiring, plumbing, spoilboard, replaced the warped PE base they supplied me, etc. Now with over $30,000 invested in it I don't have the capital to invest more money in it. More importantly I refuse to waste another minute of my life on this worthless machine. I spent six hours a day for the first six weeks on the phone with the tech support trying to diagnose the problems over the phone. My list of complaints goes on but I have work to do.

P.S. I get all of my parts cut by my neighbor here at our business park on his Chinese CNC router that works flawlessly.

Does anyone know if the dyna6000 used the same pinouts and connectors as the 4000?

Does anyone know if the dyna6000 used the same pinouts and connectors as the 4000?


I was told by the tech guy(in 2008) at DCNC that the 4000 and 6000 were "supposed" to have the same ports and pinouts. The Xml files "should" be the same. I'm try to find someone really happy with the THC and get a copy of the Plasma XML . Mine responds what I think is extremely slow.

Mike

Hi, I'm a newbie. I'm excited about buying my first cnc. I spoke with Dyna over a year ago and was impressed with the dvd they sent and got the feeling they were a straight-up company. I now have an opportunity to get a Dyna machine at a very attractive price and am scared to death by the negative posts. Should I run?

Evaluate it like any other used product. Does it run ok?

The table and components are industry standard parts, so they can be replaced.
If the controller fails, you can replace that with your own that you have made up. Or go to Tom Caudle and see what it takes for one of his systems. For a stepper system probably about 2 grand.

I put my own controller together for my Dyna table with some of Toms components when I couldnt get the dyna4000 controller to work right.

You can pm me if you have detailed questions.

Spoke with the owner who says it only ran for about 5 minutes and has not been used since. I have not seen the machine run. He never learned to draw files or convert them to G code so he wants out. Original $ was 16K. (?) A lot of stuff is included (computer, plasma mount, software, etc) but dont want to end up replacing stuff on a new machine. Maybe I'll pass

Hi, I'm a newbie. I'm excited about buying my first cnc. I spoke with Dyna over a year ago and was impressed with the dvd they sent and got the feeling they were a straight-up company. I now have an opportunity to get a Dyna machine at a very attractive price and am scared to death by the negative posts. Should I run?


I will PM you.

I don't want to rehash and reopen old wounds if you know what I mean.

Mike

If that is the one I think it is (atlanta ?) Then it is probably a pretty good deal. From the picture I saw it looks like a dyna4000 controller. Which worked ok for me except for the torch height controller portion for plasma cutting. And the original manufacturer of the controller (not dynacnc)is going to look at that for me even though I have a different controller now. If I knew of somebody close to it that was looking for a machine, I would send them to him.

Feel free to rehash Mike.

Mr penguin: I will sell you mine for a heck of a deal! In all seriousness, the 4000 was reasonably reliable from what I know of it and Tom Caudle can help you should you have any problems down the line. Stay clear of the 6000 and the 7000, if the 7000 ever made it to production that is.....

If that is the one I think it is (atlanta ?) Then it is probably a pretty good deal. From the picture I saw it looks like a dyna4000 controller. Which worked ok for me except for the torch height controller portion for plasma cutting. And the original manufacturer of the controller (not dynacnc)is going to look at that for me even though I have a different controller now. If I knew of somebody close to it that was looking for a machine, I would send them to him.
Right, that's the machine. He would like to ship it assembled which may be a bit of a problem as I am in Michigan. Common carrier would probably destroy it and it would certainly be expensive. I could work that part out I suppose but it's starting to feel like a stretch. Thanks for all the advice. I love the forum.

Feel free to rehash Mike.

Mr penguin: I will sell you mine for a heck of a deal! In all seriousness, the 4000 was reasonably reliable from what I know of it and Tom Caudle can help you should you have any problems down the line. Stay clear of the 6000 and the 7000, if the 7000 ever made it to production that is.....

Sapphire: Thanks for the vote of confidence but we did not supply anything on the 4000 and up series so I can't help much except give sympathy. We have provided replacement of some of the controllers and have hands on the mechanical parts of the tables. If it has a 1000 series box we can help on that but it would have had to be built before Sept of '07.

I fixed two older 1000 series Dynacnc THC control boxes in the last 60 days. Some of the shop built power supplies and controllers (with the Gecko's inside ) can be fixed by replacing a drive and adding a cooling fan.

One thing you can count on is that there won't be any help coming from the factory because it's no longer in operation.

If you can pick up a used machine for what the mechanics would cost you (frame, motor, etc) then it's a good deal. You can replace all of the electronics (including the PC) for about 2400 for stepper and about 3200 for a 3 axis servo controller. That price includes a Digital Torch Height Control. The servo motors and encoders will plug right in.

Shipping anything motor freight is a crap shoot, and they WILL NOT PAY if it gets damaged. It's always "not packed properly" even if you encase it in steel and foam!

We find that about 80% of our support on our electronics is how to use the machine and get it calibrated and set up (nothing to do with electronics). The software side kicks more ass than the hardware in most circumstances.

You guys are just the tip of the iceberg. I get calls and e-mails all the time. We help who we can. Talked with one today that has one of the few complete CandCNC controllers DYNA sold. It faults the power to the motors when in THC mode. The power controller we sell is designed to protect the motors and drivers, and they shutdown if anything falls out of spec. If a servo drive faults then it shuts down the entire supply (and MACH) instead of one axis stopping and everything careening off an ruining a job. Having seen this THC/Z faulting on another site with a similar control I diagnosed it as a sticking Z axis and the fault was coming from the Z motor drive. It only happened with the THC on because that is the only time the Z makes lots of quick Up and Down moves.

TOM CAUDLE
www.CandCNC.com

Bite the bullet and had Frank come down. He re-worked my 7000 controller and now I finally have a machine that works!

So I bought the Dyna machine. 7k Nothing got wrecked though I would recommend never using Estes Freight!! Holy crap. The seller built a crate that would hold a gorilla at bay, put 6 very nice casters on the bottom, packed everything great and Estes just drug it around like a stone. Broke off all six wheels and left huge divots in the end of the crate. Fortunately nothing is broken and it leveled up dead on. Had to drop it at the neighbor's dock and get my buddy with the flatbead car hauler to bring it across to my building since my dock is low. Worked out great and now I have 12 sheets of 1/2" osb and about 20 2x4s as well as 6 big casters to use! I think they (previous owners) were freaked out by the machine. He had the z axis configured bass akwards so that it would plunge into the material and traverse across to the starting point then lift out of the work and cut grooves into the air. HMMMMMM...... Looked at some very nice tutorials on Artsofts site and used my pea sized brain to fix it. So now, you must realize how green I am at this.....isnt the longest axis supposed to be x? It is set up as y. And the short axis? It is set up as x. If I'm looking at the table with the long axis going from my left to my right the controller and cables come into the lower right or South East corner of the machine. There is a limit switch on the long axis just above the controller/io box. There is a big plunger switch at the center of the east end of the table that looks like it should be used to zero the z axis. So .... Lucy, you got a lot of 'splaining to do.....All flames are welcome.

So I bought the Dyna machine. 7k Nothing got wrecked though I would recommend never using Estes Freight!! Holy crap. The seller built a crate that would hold a gorilla at bay, put 6 very nice casters on the bottom, packed everything great and Estes just drug it around like a stone. Broke off all six wheels and left huge divots in the end of the crate. Fortunately nothing is broken and it leveled up dead on. Had to drop it at the neighbor's dock and get my buddy with the flatbead car hauler to bring it across to my building since my dock is low. Worked out great and now I have 12 sheets of 1/2" osb and about 20 2x4s as well as 6 big casters to use! I think they (previous owners) were freaked out by the machine. He had the z axis configured bass akwards so that it would plunge into the material and traverse across to the starting point then lift out of the work and cut grooves into the air. HMMMMMM...... Looked at some very nice tutorials on Artsofts site and used my pea sized brain to fix it. So now, you must realize how green I am at this.....isnt the longest axis supposed to be x? It is set up as y. And the short axis? It is set up as x. If I'm looking at the table with the long axis going from my left to my right the controller and cables come into the lower right or South East corner of the machine. There is a limit switch on the long axis just above the controller/io box. There is a big plunger switch at the center of the east end of the table that looks like it should be used to zero the z axis. So .... Lucy, you got a lot of 'splaining to do.....All flames are welcome.

Its late but, my x axis runs left to right, with the control box box in the left hand corner closet to me. Its probably best to start thinking that is 0,0 the left hand corner closet to you. That would make your Y axis the long axis, front to back, north to south and your x axis would be left , right, east west.
I fairly certain that is the way DCNC set all of them up.
What controller did you get with it? 4, 5 ,6000 series? Did they furnish any set up intructions for the controller?
Time to shut down I will post some additional tommorow.

Mike

The axis names are arbitrary. Most router/plasma tables are run from the end. It makes sense to configure it so it cuts like you draw it on you computer screen so side to side is X and UP/Down (forward and reverse) is Y. You can easily swap things around if you want. Positive and negative are up to you but you will have to remount the Homes (which should be at X0 and Y0) to live in you new coordinate system.

The Z HAS to move in a positive direction (by the DRO) when you jog up. The jog keys are just another definition in MACH. When you give is a move to a higher number in than where it is in the MDI screen it needs to move up, Otherwise the THC will be slamming the tip into the metal as it trys to cut .

According to sources the machine could have a 1000 (DYNA's in-house built motor controller and a refurbed MP1000A or Bseries interface, OR a 4000 OR a 6000 controller. None of those are built or sourced by the same company. We built the MP1000 series infertace (Logic interface to the PC and the THC with some satellite cards for the table swtiches and motor drive signals) later another company built the 4000 and yet another the 6000 (totally different design). Within each of those there were several revisions. The 7000 was supposed to be the next model and was going to be different than the 6000 but only a very limited qty were built. To confuse things more they went back to the MP1000 design and even bought one (only) of my new MP3000 design.

There are some mechanical things to look for as you use the machine. The belt pulleys on the servo systems were bored out for the servo motor 1/2" shafts and it weakens the hub walls on the pulley, leaves little "meat for the setscrews and when run hard will crack the hub(s). Setscrews come loose a lot and cause backlash that shows up as egg shaped circles. You need to keep the Z slide and floating head slides clean and lubed and especially the Z nut needs to be flushed if you do lots of plasma cutting. On some tables the floating head is mounted so the torch body rubs the back fixed part of the holder and cause the holder to stick and causes misfires at at a pierce. To get minimum backlash you need to have good mesh between the pinion spur gear and the rack. Only way to do that on those tables is to carefully go along both sides while moving the gantry and adjust the rack pieces. You may have to do it several times to get it right. Rough handling will knock it out of calibration.

TOM Caudle
www.CandCNC.com

You might want to go over the machine real quick tightening screws, bolts and such. Mine had lots of screws and stuff that had vibrated loose all the way to completely gone. Mine is an August build of 07. You might want to check the aluminum right angle mounts that the mounting plate goes onto on the z axis. Mine were not 90 degrees. When you tighten the mounting plate down it puts some tension on the z nut and screw. You can check by putting a straight edge across them when the mounting plate is off.

Mike, Torchhead and Lowpull....thank you. I am going to look at everything. Should I get the correct timing pulleys before they give me a headache? I can see you nodding your heads. I got a plasma mount but it looks like a couple pieces are missing as the bearing is a different size. I'll worry about that down the road. It came with a Porter Cable router. Should I ditch it right away and get a spindle? It's sorta loud. Oh, and what is the plunger at the end of the table for? Z? Thanks again for the help

I would have the pulleys ready to swap out...it's cheap insurance. Plunger? is it vertically mounted with a white nylon mushroom top? IF So, It's a tool length touch -off but I doubt there is any software to run it. There would have to be a custom macro written for MACH to use it. With it fixed you have to establish the exact height of the workpiece and then as tools change the macro needs to move over, go down, trip the switch then apply a swtich offset for the swtich overtravel then the offset above the base table THEN add inthe height of the workpiece THEN figure out the difference from the first tool and the other that follow. Trivial programming (not).

Before you step up to using a commercial spindle you might get comfortable with running with the PC router....it's loud but they are rugged. Earmuffs are cheap (:-)
A spindle is a pretty big step up in cost and I doubt that controller is setup for spindle speed control (or even THC if it's a 6000). You got the unit cheap enough that you can afford to jack around some but once you get it cutting and you depend on it for production and income you can't afford to have days of downtime waiting for simple parts.


TOM Caudle
www.CandCNC.com

Mike, Torchhead and Lowpull....thank you. I am going to look at everything. Should I get the correct timing pulleys before they give me a headache? I can see you nodding your heads. I got a plasma mount but it looks like a couple pieces are missing as the bearing is a different size. I'll worry about that down the road. It came with a Porter Cable router. Should I ditch it right away and get a spindle? It's sorta loud. Oh, and what is the plunger at the end of the table for? Z? Thanks again for the help

I agree with Torchead, its better to make those early mistakes (and there will be some) with a $200.00 router than a a $3000.00 spindle.
Its hard to say about the plasma mount, they almost have to be fit to the torch. Mine has a plate that bolts to the z axis and on that plate is the floating torch mount and switch. The wires from the floating plate switch swap out with the z axis limit. Did they furnish a cable to hook up the palsma? It would be a 14 pin round connector on each end. If it is spindle ready the cable would have a half dozens wires tape to the side of it.

The plunger switch is supossed to be a auto zero switch, a $200.00 option the machine can't use without a lot of jerking around as Tom said. I had them put one on mine,but it was mounted in a place I couldn't even get the router to. Have not used .
Which series controller did you get? Any set up instructions?

Keep us informed, maybe on a new thread.
Mike

Hello Guys,
After meeting with the majority of those I could I have to say it was a tiring 12000 miles and almost 15 stops. I met a lot of good men and hope to meet more. My visit with Tom was perhaps the most pleasant and most honorable visit.
To you Tom: I consider it an honor to be associated with you and will represent you anytime.
Mike 1948 was just emailed his resolution today. Hopefully that will get the plasma calibrated. Mike the 4000/7000 ports and pins are not the same. I believe I have a copy of your original .xml still saved.
Kyle/Sapphire Aquatics has a proposal that is the best I can do. His controller had shipping damage, has been repaired and provided he and I can coordinate the final step his will be in full operation.
With Tom's help I was able to correct all onsite 1000 controllers for those who knew how to contact me.
The 4000/7000 controllers I can correct though let it be known after a meeting with Ditco they are not interested in continuing distribution in a general sense.
The 6000 controller was a 100% success and upon the completed field engineering and integration I was impressed.
In summary I would suggest we continue this exchange where there will be constant thought as to how to move positive.
In summary: A week at Whitewright TX will get me 1% of Tom's patience though a mountian of honor.....to be continued.
Frank

Hello Guys,

Mike 1948 was just emailed his resolution today. Hopefully that will get the plasma calibrated. Mike the 4000/7000 ports and pins are not the same. I believe I have a copy of your original .xml still saved.

Frank


Frank,
Nothing showed up in my email, what did you send out?

Mike

Frank,
Nothing showed up in my email, what did you send out?

Mike

Frank,
My mistake, I didn't look far enough down my emails.
Thanks much, I will look the machine over and let you know what happens.

Mike

Dear all,
I am brand new to this.
I need a postprocessor for a ONECNC program, so I can run the 4000 directly.
Can anyone help ??

All the Best and have fun
Preben

Dear all,
I am brand new to this.
I need a postprocessor for a ONECNC program, so I can run the 4000 directly.
Can anyone help ??

All the Best and have fun
Preben

(wrong)

This is for the DYNACNC products. There are forums for the DYNAmation mills and probably one for ONECNC.

Update!

DynaCNC's web site is now down and out. I think we can say with utmost certainty that they have gone the way of the Dodo.

Based on the number of calls I have gotten from their customers trying to get support they ceased operations several months ago. I help the ones I can (that have the older 1000 series systems we sold them). The vendors for the newer systems aren't too interested in providing any level of support or service.

I can tell you this. There are some pretty pissed off people out there, both customers and vendors.

TOM Caudle
www.CandCNC.com

I know the feeling, Tom. I am 1 step away from getting my machine finally working properly after 2 years of monkeying with it. If you don't mind, may I ask you if about the last problem I am having with the machine?

Roger