Here is a message from Tim Brashleger, the sole owner of Milltronics and company president... How could you not like this guy?

http://www.milltronics.net/company/tim's_message.htm

My favorite quote is:

((Manufacturing machines is not a perfected science, and how we take care of problems is of greater importance than to what degree problems exist.))

He's absolutely right, please read the quote in context in the link above... These guys today truly do deliver on his promises~