Hi,

Thank you to all for help. Sorry for replying so late but I had a very busy day. To answer the question where the misalignment occurred is quite difficult. Actually when the laser machine arrived from Redsail the mirrors with their supports were flying inside of the box. None of them was in place. The mirrors have been damaged due to this fact. They have been scratched. My luck was that when I ordered the machine I have ordered a set of optics as spare parts. Those came undamaged so I mounted them. I aligned the laser spot in the center of first mirror, then I aligned the second mirror to have the spot approximately in the center of it and by adjusting the first mirror I aligned exactly the laser spot on its center. I did similar action for third mirror, and fourth mirror. I had a laser beam in the center of mirrors having the head of the machine in parking position. Then I moved the head in the upper left corner and I had the misalignment. I tried to align it starting from the fourth mirror, but when I aligned it and came back to parking position it was misaligned, and so on. I have tried many times to get the alignment but did not succeed. Today I had no time for it.

Zoltan

On our machine we:

1. Put head on top left corner
2. Make a dot with laser
3. Move machine to bottom left corner
4. Make another dot, notice that the dot is not in the same place and then adjust the first mirror to make the dot match up to the one we did first (step 2)
5. Now the second mirror, we make a dot on the left side of the machine.
6. Move head to right of the machine
7. Make a second dot (new peice of paper now), note that they do not match up.
8. Adjust second mirror so that the dots match up.
9. Now we put another dot on a new peice of paper as we must move the beam to the centre of the mirrors.
10. Move the laser tube up/down/forwards/backward so that the laser beam is in the centre of the mirror.
11. Now we must ensure the beam is at 90degrees to the material, we put a peice of 20mm acrylic on the bed.
12. Burn a hole in the acrylic, note if it is at 90degrees through the sheet or not, adjust the third mirror accordingly.

This is how we do it on our Ink Express machine (now dead)

Hi Zoltan,

You can try another way, move the head to the centre of the table (mid way on both x and y axis) and adjust the beam to the centre of all mirrors, I think this will give you at least wider area than the 10X10.

Since the mirror support are drop off, the best way is

1. If any of the mirror support "adjusting screw" is already adjusted to one side (not parallel ) adjust it back to the middle.(so the mirror holder is parallel to the "support bracket")

2. Slightly loosen the mounting screw for the mirror support, burn a spot then adjust the mirror support so that the beam is close to the middle.
If done lock the mounting screw then use the adjusting screw to do the fine adjustment.

4. Do one side after another starting from the first mirror closest to the laser tube.

NOTE:
The above procedure is only true as I presume the whole mirror support "completely" drop off together with the mounting bracket.

Just to chime in on a previous reply about organic glass. It is actually Acrylic as some Chinese and European countries call it "organic glass".
As with the alignment problem, I would make sure the laser tube was as square with its axis to the table (X or Y or whatever side it is fitted )as you can possibly get it as getting the start point square will make the rest of the squaring up process fall into place. It may be something you overlooked.
I have just purchased my first laser tube from PKunlimited on Ebay for a 35 watt tube for $495 which will be about $1000 AUS when it arrives after freight, GST and import duties etc. They say it has inert anode and cathodes which I hope will not burn like the site owners anode and stuff the tube and a life of 10,000 hours. I hope I can get 1/2 of that. Has anybody had experience with them????? I don't want a dud like some have purchased.

G'day everyone,
Well Having read pages and pages about laser cutter/engraver machines, I am almost too afraid to buy one now as I am not an engineer or in any way technical (being female and all) if it arrived and something was broken I would not know what to do. It will be enough just learning how to make it do what I want it to do. I hand cut 3mm mdf with my Hagner scroll saw into light switch decorations all different types then I hand paint them and have always believed if I could print the designs (with a flat bed printer) then laser cut them I could make more than the 1000 approx per year that I make now. And I could reduce the costs and possibly start a family business that did not require ME to do everything. I am in Australia and have found these printers and laser cutters on www.ebay.com.au from itconnectionsaustralia I was looking at an Omnisign Plus PRO 1000 any one heard of this brand and model? The cost is AUD $14,450.00
I am hoping they will let me see one working (I also hand make wooden pens) and want to engrave names on them. As they seem to be operating dispatch locally (well a short flight away). Can someone have a look and let me know what they think.
Thanks heaps
Miyo

Hi Miyo,
As you are saying in any way technical (being female and all) it is not wise to buy anything that the support comes from a far distance.
I guess that in australia ,this is normal.
Note the transport charges will come in a big figure excluding the service charges. So in my opinion it is best to get from a local supplier where there are close to you, say in the same town.

Note:
1. It is better to get a new unit specifically for lasers.
2. You would have brownish colour on the laser cut side when compare to cutting the part by Hagner scroll saw. This will be a problem if you were to paint it with clear lacquer.
3. With laser cutting your productivity will increase by many times which is good but make sure maintenance is done after recommended period of useage.

As for Omnisign Plus PRO 1000 i cannot help you as i not familiar with it.

Hi Miyo,
The Omnisign is a vinyl cutter, not a laser. After reading all these posts, unless you have help and support, I would think it would be highly risky to purchase a chinese laser at this point.
I good used Universal, Epilog or Laser Pro would be a far better proposition for what you want.

Hi Miyo,

I looked to the machine that you have found on eBay.
The direct link :
http://cgi.ebay.com.au/COMPUTERISED-LASER-ENGRAVING-CUTTING-MACHINE-ENGRAVER-1_W0QQitemZ330056357089QQihZ014QQcategoryZ105827QQcmdZViewItem
The information provided on the page was not enough to get final answer, but from the pictures I think it is a chines co2 (water cooled) laser machine with a good quality finishing & component , the price is high (about US $11,312) the machines with same configuration directly from china is about %50 of that price.
My advice to you, continue search for supplier near you with a better price.

fractaledge3
Are you happy with the engraver from Redsail? Is it stable, and how will it perform making rubber stamps?
I am planning to buy an egraver and are not sure what to buy. I do not see any complains about the RS3040A laser machine from Redsail. It is much cheaper than Epilog, Trotec and Versa.

Hi reitsmap,

Here is my story
First of all I think that I have enough experience to deal with Chinese machines, my last few years experience on CNC includes:
1- Producing many CNC software as programmer
2- Manufacturing of 3 CNC machines (2 CNC routers, 1 CNC plasma cutter)

http://www.cnczone.com/forums/showthread.php?t=14100&page=39

Now come to the machine:
Sure it is not plug & play machine, I didn't expect that, so when I receive the machine I double check every thing before even plugging any cable and here is what I found:
1- Machine keyboard cable not connected (I reconnected the cable)
2- The Laser power supply was not fixed with any nuts and it was moved from its place inside the machine (I fixed it on its place)
3- I tested every component separately (water pump - Air blower...etc) the water pump had rough operation and was not delivering enough water (I fixed it)

After that part of the story I installed the software and began with testing phase:
-Testing the machine without laser power (ok)
-Testing the machine with min laser power (ok)
-Testing the machine with max laser power (ok)
Now I have a working machine from day (8-28-2006)...Thanks god, I decided:
-not to use the max laser power until I complete my samples on deferent materials
-not to heavy load the machine
-not to modify any thing on the machine until I get profit from it
-take maximum care during machine operation.

At that time I began the sample making phase:
-Wood raster engraving, and Ply Wood vector cutting (3 mm) was very good.
-MDF raster engraving was very good, and vector cutting (4 mm) was hard to cut.
-Glass raster engraving was very good.
-Acrylic raster engraving was very good, and vector cutting (3 mm) was good.
But….! On day (9-19-2006) during normal operation (I am just making a sample on acrylic), I notes that there was no laser beam at the material surface but there was a laser beam inside the laser tube, so I thought that the cause may be from the mirrors , but after short checking I found that the cooling ring at the output coupler was separated from the tube end.
I contacted redsail, they told me just glue that part, I glue it but…. No laser came out from the tube. After long negotiations using web cam to show the problem, they decide to send me a new free laser tube as a warranty, with a set of optics as a gift, but I must pay for shipping by DHL.
On day (10-20-2006) I received the tube & optics, I decided not to install the new tube until I get the full installation instructions from redsail.
On day (11-18-2006) I get the instructions from redsail, and then I complete the installation of the new laser tube. I tested the tube by making some samples, it worked well.
Now because I can't get any income from the machine I decided not to do any more free samples on the machine, except that samples of real working orders.

My conclusion:

Redsail Company:
It Is a trustable company with a good customer support (Special thanks to Amanda for replying so quick and kindly for all my emails), but I think it is better to give your customers a good quality control than to give them excellent customer support.

Redsail RS3040A machine:
From the status of my machine as I received it, I can say:
-The machine by any way it worth the money spend on it especially when it compared to the western machines.
-I think it is not plug & play machine, but it can be plug & play with a little quality control by Redsail.
-The machine has one axis faster than the other (the two axis has deferent resolutions), this will may give a faster raster engraving but it will give a deferent depth on vector cutting or engraving.
-The machine has No Pause, Home, Reset commands, and No limit switches, only has Two home switches for homing the machine when you power it on.
-After making my first samples I was very satisfied with the machine, but now after replacing the defected laser tube I can't tell that I am satisfied until I get income from the machine.

The machine software (Easycut 2.0):
-It is simple software with all basic requirements.
-It has no help file, so I try to understand some options by trail & error.
-By some improvement it can be more productive (for ex.. cut & engrave on same job, use deferent speeds on same job ….) .
-You can do image raster engraving directly from the software, but In my testing I can't grantee the final result with deferent images so I prefers to process the image in Photoshop before using the Easycut.

can you tell me what is the name of the engraving software (the software that speaks to the machine)?

Did you need to understand all the settings?, I cant!

Can you email me the instruction book?

Hi,

The engraving software name (Easycut Laser 2.0), I think that I understand most of the software settings, if you didn't understand the software setting you will not be able to get all capabilities of your machine.
The software instruction manual is very simple (PDF file contains pictures of the software settings for image engraving & PLT engraving), you can find a video for that settings on Redsail website.
http://www.hflaser.com/download.html

:wave: (flame2) I've lost patience, still no word from Ink Express, does anyone have a file named setupmpc03drv.exe , it's a driver for the mcp03-lv. I'm hoping it's the same driver for one of the other models one of you guys have purchased.
My manual says I need this and I.E. didn't send it, now they won't respond to my email request for the proper drivers and software necessary to operate the machine they sold me. BUYER BEWARE OF INK EXPRESS, Hopefully they come through and I'll have to eat those words, but for now they're receiving a "F" for support after the sale. Help if you can.
TEXASMAN

Have you solved the problem with USB sofdog instalation?
If you haven´t, I have got a solution for you.(flame2)

I may make any size the laser to cut the machine
Size scope: 10-2400 millimeter
Power: 15-200W
Contains the complete software,Air system,Laser,Optics lens,Controls the electrical machinery...

He makes in China,The price is low

If you need,May tell yours request I,Perhaps I can give you the good price

Halo, I'm from Serbia (Europa) and I'm interest your laser machine, price etc.
Regards, prvul@ptt.yu

IE1200 laser engraver
How to install the USB softdog and MPC03

Install USB Dog and MPC03 according to instruction described in chapter 1.3.
After restart you will find that it doesn’t work.
Windows gives a message “Found New Hardware”
According instruction you chose “Cancel”
Windows: “It will not work properly”
You can see: It doesn’t work at all.
Solution is described in a few next steps:
Make sure that there is Installation CD for your machine in cd-rom drive.
Go to Desktop
Find the icon “My computer”
Right click on “My computer” gives a list.
Choose “Properties”.
You should see a window named “System Properties”
Choose list “Hardware”
On that list there are buttons “Device Manager” and “Driver Signing”.
Open “Driver Signing” and check “Ignore”
Click “OK”.
Open “Device Manager”.
You should see now a list of installed devices.
There must be MPC03 and USBDOG with red exclamation mark (point)!
It means that your system see them but doesn’t know how to communicate with them.
You have to do the next:
1.USBDOG
After Right click on the icon USBDOG you should see a list.
Choose “Update Driver…”
You should see a window “Hardware Update Wizard”
Check “No, not this time” and choose “Next”
On the next window check “Install from a list or specific location (Advanced)”, and choose “Next”.
On the next window check “Search for the best driver in these locations”
And “Search removable media (floppy, CD-ROM…}
Next.
After that wizard finds drivers on CD and installs them.
At the end you have to click “Finish”
Red exclamation mark (point) should be disappeared.

2.MPC03
The procedure is identical.
Right click on the icon MPC03.
You should see a list.
Choose “Update Driver …”
You should see a window “Hardware Update Wizard”
Check “No, not this time” and choose “Next”
On the next window check “Install from a list or specific location (Advanced)”, and choose “Next”.
On the next window check “Search for the best driver in these locations”
And “Search removable media (floppy, CD-ROM…}
Next.
After that wizard finds drivers on CD and installs them.
At the end you have to click “Finish”
Red exclamation mark (point) should be disappeared.

Reset your computer.
There mustn’t be any message like “Found new hardware”
The software must work.

Good luck!

I also purchased a machine from Ink Express. The after sales service is next to non existant. Intimidation and threats (not profanity) worked well for me.
I have a cd that has setup files for the dog. I can send you these if they will help you. I am using DSP 4.0 and the dog is required.

I also have a question:
My wife uses Corel X3 and autocad to generate her graphics. When imported by Easycut DSP 4.0, it opens the drawing outside the worktable and halfway up on the left, never at 0,0 (lower left corner) as saved.
Does anyone know a solution to this? What are we doing wrong?
We are both new to this laser engraving.

Email me directly if you want to try the dog software I have?

Albert

Try,
http://www.enrgavingetc.org/

They have tutorials there for using corel draw ect. with lasers I think. I mostly lurk in the pantograph area.

Good luck
Rich

Think I've found the holy grail for some of these lasers.:banana:

Documentation, and in English
http://www.step-servo.com/english/main.html

http://www.step-servo.com/english/Download/download.html

This looks like the mid range controllers not the real cheapies.

Paul

RedSail company will attend the exhibition is Dubai, welcome every friend who have interest to our show. The time is from Feb 27th to Mar 1st, where you can find our new model.

Good luck with your exhibition

happy spring pestival
Oren-Israel

to CATastrophe,

Thanks a lot. Acutally there are two LEO in Redsail, I am LEO SHI, the other one is LEO LI. Both of us will be in Dubai! I guess some visitors would be consfused at that time......

Xin Nian Hao!! (Happy Chinese New Year!)

To All,

Da Jia Xin Nian Hao!
( Happy Chinese New Year to you all !)

I want to get a laser machine , mainly to engrave photographs in wood.
Anyone know of a good machine that could do this. I saw one that was resonably priced. here the specs. Let me know if this would be a good choice for the photographs

Key Specifications/Special Features:

Maximum engraving dimensions (L x W x material depth): 650 x 480 x 200mm
Dimensions for machine (L x W x H): 1,000 x 920 x 970mm
Power : 500W (for host machine)
Control mode: digital pulse
Laser tube type: CO2 sealed glass
Laser power: 40W, 60W (optional)
Engraving speed: 50 - 10,000mm/min
Cutting speed: 50 - 2,000mm/min
Location precision: ≤±0.01mm
Image form: PLT, BMP, DXF, AI, DST
Operation system: Windows 98/2000/XP
Control mode: pc-base; control software: laser engrave
The machine can be used in both engraving and cutting
It can be used for engraving or cutting wooden plate, acrylic,cloth, plastic glass, paper, bamboo, rubber, and more in complex shapes
It has many uses, such as creating models, advertisements, decorations, article gifts, toys, and face guard of machine, PCB
Payment Details:

I will sell you my redsail 3040A for $900 all it needs is a $200 board.

Update...

To begin with, I was told to "Earth" the unit by Redsail so I got to looking...:eek: ...should explain what I seen...


I did "earth" the unit and to my surprise, the main power converter is NOT grounded to earth from the 110. This may be ok over the pond but a BIG :nono: here in the US. Needless to say, I brought that up to standard.

Then I went on to "earth" the machine...
Earth means simply the SHORTEST route to GROUND. This I did and the Y motor stop sensors stopped working, this tells me that there is an improperly filtered or open ground in that circuit probably in the PCB design it's self so I disconnected the earth knowing that it will NOT solve my before mentioned problem with printing. I then began looking very closely at the circuitry and stepper driver circuits, all there is ok. There was a jumper connector to jump several circuits from one board to another and this plug on the secondary side was HALFWAY PLUGGED IN. This is only SLOPPY manufacturing in my opinion, Sorry Leo but SOMEONE NEEDS TO SPEAK TO THE PERSONNEL IN MANUFACTURING ABOUT A QUALITY ASSEMBLY JOB. I feel that since I paid a lot of money for a product, it SHOULD BE ASSEMBLED IN A QUALITY ENVIRONMENT. If most of the machines have the same version PCBs that mine do, earthing WILL cause erractic problems in the 5volt circuitry. Be aware...


This should be taken to heart in China, you could have an EXCELLENT machine worth MUCH MORE than what I paid for it only IF:

#1 and FOREMOST- Control your quality and inspections CAREFULLY.
#2 Do away with the TROUBLESOME "keydog" that is needed to operate the software / use a product key instead.
...and #3 Upgrade the software to be more END USER FRIENDLY, NOT programmer friendly.


:edit: I forgot to mention, my machine is lasing BETTER now in the engraving mode than regular cutting...:)


Brenon

To ivirscar
Glad hearing that the machine runs fine and sorry for what happened. We will try to find the reason, it is very important for us. Please check the email, thanks.

this is totally off topic but i have been getting such a buzz (again) about the way the all the folks in this thread and many others work together, argue together, sulk together, solve and assist others solve problems. What a gas!

Da Jia Xin Nian Hao! to both Leo's and all of us.

Hi. I wonder if someone can help me. I recently purchased a budget 40w machine. Much like the common machine you gys have been discussing. I set it up and pushed the test button but was hearing a wierd crackilng noise coming from where the circuit boards are kept. I discovered that one of the wires had come loose, which I soldered back on and this seemed to fix the problem.

I then pushed test and the machine began to whir like it was testing the laser. I wasn't too sure wether to look however incase the beam hit me in the eyes! After it stopped whirring I hit the test button again. But nothing happened, the ammeter doesn't even flicker! Does this sound like the tube could be gone? If I test the positive and negative end of the laser tube with a handheld ammeter will this verify that the power supply is ok and the tube is shot if I get a reading? Getting a bit worried as I haven't been in touch with the guy since?


Thanks in advance.

I was looking at the HX laser website and found their short movie is quite impressive even though their english is not as good as it should be.

The way they teach you how to set up their machine is acceptable but not very good. - anyway this is the best you can find on the web at the moment if i am not wrong.

Normally if you have a cracked tube it is not advisable to start up the laser.
The high voltage supply might get damaged when it is short circuited by the water.

The best you can do now is to order the tube and the laser power supply.
Replace the tube first and then test if you can start up the laser.
If you can't start up the laser, you now have to replace the laser power supply and then start up the laser again.

Hopefully you have a blown fuse on the laser power supply - please check the fuse on the PCB. And DO NOT forget to replace the tube first before you power up the laser again.

DO NOT forget about all the safety precautions that you have to take while repairing the your laser machine.

Lastly i hope your request for help in this forum is genuine and not to discredit others.

Lastly i hope your request for help in this forum is genuine and not to discredit others.

I think China companies have done a good job of discrediting themselves already.

I think China companies have done a good job of discrediting themselves already.

It is true, what you have said.

What i mean is that, there are some "members" which i think create stories about failure of their laser machine.

When you tried to help them, they are unable to prove that they have the particular machine and hence it is frustrating to type on a keyboard for 10 mins to answer in a good faith. - i might as well go surfing the web or watch "my tube" :)

If I test the positive and negative end of the laser tube with a handheld ammeter will this verify that the power supply is ok and the tube is shot if I get a reading?

DON'T. The voltage involved here is far in excess of the capibilities of most voltmeteres. You should not even think about trying to measure this unless you have the specialist high voltage equipment required. The voltage in in the order of 20000 volts with a decent amount of current. This means an arc will jump in excess of 2 cm and will kill you. Testing the power supply needs a high voltage probe that looks like this. Do not attempt to test the high voltage supply unless you know exactly what you are doing.
Paul

Hi,

Please rest assured that my questions are legitimate and that I am not out to discredit anyone. I just wanted to get info from you guys just incase I got no response from the company that I bought my machine from. I read these forums before purchasing my machine and was led to believe that some companies can lose interest after making a sale. I have however been in touch with this company and they are doing what they can to help me which is great:)

Thanks for all your help so far I have had a fantastic response from you guys and think that this forum is priceless for someone like me with no prior knowledge of these machines. However the danger of the price and availability of these machines without any knowldege on my behalf has been brought to my attention by the last post of PaulC who may well have saved my life. Thank you!

The company which I bought this machine from are very helpful at the moment and are taking me step by step through what could have gone wrong so I will keep you posted.

This well could have been caused by the cracked laser tube which I believe was done during transportation (no fault of the company) as the water cooling tubes had water residue in them, which would say to me that the company which sold me this machine had kindly checked that it worked before sending me it.

This is trial and error with me at the moment so thanks for your patience. I can be PM'd if you have any info for me or would like to check if I am legit.

thanks for all your help.

Laser_noob

The HV probe as suggested by PaulC is a must for checking high voltage.

Please make sure you follow the instructions that come together with the probe - especially the earthing for the HV probe ... when you are using it.

Also make sure the earthing on the engraver is also done properly.

Hopefully you have already ordered the laser tube and the power supply in for the repairs.

hello my name is mike would like to say Hi to everybody

hello my name is mike would like to say Hi to everybody

Hello Mike,
Welcome to the zone. Are lasers your primary interest or are you like most of us here, interested in almost anything.
Paul

sorry i moved it to another thread

I purchase RS3040 Laser install soft and usb dog but the PC not comunicate with de Rs3040 in any Comport (1,2,3,4) Please Helpme with this.
My Pc is a pentium 4 with windows xp.
Thanks for all!!!!

Hiho chaps (and Ladies if applicable)

I'm looking for opinions and experiences in using/buying these China made laser machines.In particular does anybody have any recomendations of what far eastern company to use? they all seem to be much of the same price wise for a 40W laser so does the company selling make any difference? also can I ask about the china Ebay sellers? is that a good way to buy (I can't find any distributors in the UK)I'm looking to buy ten machines for short term production work and ten the same will make it much easier to oversee.
Any advice welcome from experienced people or owners of these things.
Many thanks for reading.

Could I please respectfuly ask though that any manufacturers reading this DON'T bomb me with offers of machines or prices etc,it will not achieve anything and will simply result in me blacklisting you from being a potential seller no matter what deals or prices you offer.

I did note that somebody commented on the command of English displyed in the Videos on utube,sure it's not fantastic however you really wanna hear my Mandarin Chinese..now THAT is BAD :)

best wishes from the UK

Dave

There is a guy representing Red Sail in England.
Read back through this thread. I think his name was Neil.
I would seriously talk to him.
Support is the biggest issue with these machines.
So many of them don't work on arrival.
Paul

Thanks Paul,

I'll see if I can find him :)

cheers Dave

I dont know how the support will work from a stockist as they to are just as reliant on supply from china, if you want to buy ten lasers say at 5000 us and the stockist want two to three times as much i would go direct to wklasers who appear to make most of them anyway, i have three of these and are still working as they should .

The other problem is your location in the uk and i dont think many people relize
the cost of a engineer . I had a company in west sussex with a waterjet cutter and many cnc machines which would cost on my kongsberg 1000 sterling to turn up from 250miles away then want his hotel for the night, hence i always buy to of everything so you do the swap yourself saving money .

So buy direct, IF YOU DO BUY TEN YOUR PROBALLY HAVE MORE THEN ANY STOCKIST who knows you may even get a engineer thrown in with the deal.

Good Luck

Thanks Dragon,
I'll look into that in the morning.I'm pretty much expecting them to be almost disposable but I really would like them to work out of the box.Thus far people seem to have had a few problems using them or at least they don't do "what it says on the label"..

thanks for the input

Dave

Hi All,
Yes, we are distributing Redsail lasers here in the UK, and no, we are not just as reliant on support from China as you would be!
Let me explain:
Firstly, we spent a lot of time in China with Redsail, assisting with their designs, and we still do design work and feed it back to Redsail to assist in the continued improvement of the products. Because of this, we have our own in depth knowledge of the products.
Second, WK do not manufacture most of the machines.
Third, we provide 12 months warranty with machines we sell. We also hold a reasonable stock of spares, including tubes, PSU's, optics, belts, bearings, drives etc.
Fourth, we have a range of working demonstration machines here in our factory, from the small machines up to the big C150+ (1500x900 with 100w laser). All wired up and ready to demonstrate with your files.

If anyone is interested, we exhibiting at the Sign UK trade show, stand N70, at the NEC 1 to 3rd May. We would be pleased to see you there and discuss your requirements.

Regarding the 3040A, make sure you have set the RS232 data to the highest speed and 8 data bits, no parity and 1 stop bit. Also ensure you are using the serial cable supplied with the laser machine. If this still does not work, I suspect that the PC serial port is not functioning. Try it with another device (printer etc).
Let me know how you get on. We will try to help (although we have not sold this machine to you).
Best regards. Neil for CTRfuture Ltd. http://www.ctrlasers.co.uk

This is exactly what I was looking for.

A company representative that is prepared to help somebody they have made no money out of.A level of service like that means if I buy from them they will go the extra mile to sort any problems I may have.I have yet to see any of our Chinese brothers posting to help people with problems with gear they HAVE sold let alone gear they haven't!
An accurate and fast response to the enquirey mail I sent with a open and up front declaration of price ranges.No hard sell or telling me I need to buy something I quite clearly do not need.

Great stuff Neil I shall be going to the NEC and look forward to discussing my needs and purchases with you.I'll get back to your Email as soon as I'm back in the office with the information your requested.

Many thanks

Dave

Thanks so much Dave i apreciate your information for this little problem.

In this momment i made the terminal cable from out the RS3040 (has 5 terminal the pins inside data cable are 2,3,5,7,8) only i need information from inside the connector to PC 232.

Thanks!!!!!!!!!!

Robert

PD: don´t worry i am a good technician and i no have problem for make this.

Hello Neil,

A very informative web site you have, probally one of the best out there at the moment.

The one thing i cannot see maybe im missing it is your location address as i cannot find it anywhere in your site. and to my previous post regarding that you are only as good as the support you yourself receive from china we all know from reading earlier post that some of them abandon the customer as soon as there is a problem with their machine also the same seems to be adopted by their some of their distributers, mainly for setup advice but i cannot see any company who will swap a pci card at a cost of $1200 us when they dont even replace a broken tube.

I know you are just starting out for redsail in the uk and i wish you all the best for you and indeed your customers and the only way is probally going to be time and posts from very satisfied customers. It is good to here that you stock all these as people buying from canada pay their money and still the machines come out of china with the long wait .so i take my hat off to you as i know that you have invested time and a lot of money doing this and yes we all need good english advice such as you give and i will be watching your progress with interest as it will benifit all

Best Regards

Dear Dragoneye,
You are right, the address is not on the site. We had a lot of problems with spam and rubbish post when we had our email and address details on our site. That's why we removed them and resorted to the contact form method.
We are based in the county of Northamptonshire in the UK. This is midway between London and Birmingham, and just 5 miles from the M1 junction 15. A good location for reasonably quick transport to most areas of the UK.
If anyone requires exact details please send us a quick email via our web 'contact' page and we will be pleased to provide them. http://ctrlasers.co.uk/tinc?key=WM3TVqXY&formname=CTRlaserFeedbackForm
We are sorry for the convoluted approach, but you realy would not believe the scum that is out there waiting to be dumped on the unsuspecting!
Spam has a signifcant detrimental impact on time management, and hence customer support. that is why we want to keep it to a minimum.
Best regards to all the honest workers! Neil for CTRfuture Ltd.

Thanks so much Dave i apreciate your information for this little problem.

In this momment i made the terminal cable from out the RS3040 (has 5 terminal the pins inside data cable are 2,3,5,7,8) only i need information from inside the connector to PC 232.

Thanks!!!!!!!!!!

Robert

PD: don´t worry i am a good technician and i no have problem for make this.

Hi, the data cable you need is as follows:
Laser - PC
1 - N/C
2 - 3
3 - 2
4 - N/C
5 - 5
6 - N/C
7 - 8
8 - 7
9 - N/C
Shield - Shield
Note that N/C = no connection.
This should get you out of trouble.
All the best. Neil (for CTRfuture Ltd)

Hi Robert,
You can use DB-9 Male-Female Null-Modem cable, also You can see the attached images for the Wiring and Pin outs if You decided to make the cable by yourself.
the machine cable only use that pins

( Male )----------------( Female)
(machine)----------------( PC)
--------------------------------------
Frame Ground<-------->Frame Ground
( 2 ) <------------------->( 3 )
( 3 ) <------------------->( 2 )
( 5 ) <------------------->( 5 )
( 7 ) <------------------->( 8 )
( 8 ) <------------------->( 7 )

Good luck.

The hx laser machines are great I supply them in the u.k you should be talking to frankfang@ethanfang.com their u.s division he is a great help because you will have problems and he is the guy to talk to we have our 60 x90 machines cutting through 15mm perspex also marking paper --very versatile
good luck chris

Hell again everyone. I finally got my replacement laser tube through the post and have fitted it, which was real easy, even for an amateur like me:) .

Unfortunately the machine is still not reacting so I can only presume that the power supply got damaged. After running water through the new tube I can see how damaged the old one must have been as it ad water in all compartemtns rather than just running through the middle! I am in contact with the guy and he is going to send me a power supply over, so fingers crossed I might be engraving in the not too distant future!!

Another thing though and sorry for butting in, could I boost the power of my laser with a stronger tube? This guy is selling tubs up to a massive 80 watt and as I want my machine to cut I was thinking the extra power could help me do this?

Here's a link to the tubes...

http://stores.ebay.co.uk/Laser-Workshop_W0QQsspagenameZL2QQtZkm

...let me know what you think. Thanks

In theory you could upgrade.
Problem is the higher the wattage the longer the tube. So it is unlikely you would be able to mount it safely in your machine. The high voltage power supply would also need to be upgraded at the same time.
Paul

Here is a thought.

Start with a vector file and convert it to a "pixel" map file once it is correctly scaled. Many graphics programs should have that capability.

Yes, this is only a work-around, but you may be able to get some mileage this way.

Del

hi,

I bought an IE 300 laser engraver with Moshidraw software to do stamps. I've entered parameters, the machine responde (I've no problem with the engraving area...) but the laser power isn't constant, the laser just burn the material...I've tried a lot of things but in vain...
I've some questions:

-Is it possible to use Coreldraw X3 or else software to export file...?(I've tried but the file's size isn't good)
-Is there a driver to use the engraver with Windows, like a printer?
-Is it possible that the Moshidraw version isn't good?

Thanks for your help

PS: sorry for my approximative english...:)

abis

Hi, the data cable you need is as follows:
Laser - PC
1 - N/C
2 - 3
3 - 2
4 - N/C
5 - 5
6 - N/C
7 - 8
8 - 7
9 - N/C
Shield - Shield
Note that N/C = no connection.
This should get you out of trouble.
All the best. Neil (for CTRfuture Ltd)

I have one little problem, when send cut one circle the machinne cut but no one circle. The left and right circle is ok but the up and down make one little line.
i not sure if the problem is the software parameters or the machinne pantograph.

The engraving is all OK, circle square etc the problem is when cutting vector

The program for RS3040 is Easycut 2.0
The parameters are

HPGL Resolution 1016 DPI

Machinne Resolutions

X 1000 DPI
Y 2000 DPI

Please help me with this i not have another program for work with machinne.

Thanks fo all!!!!!

Hi Roberto,

Try this Offsets for Origin Settings
X axis=37
Y axis=72
the start will be from top left just down the table mounting screw, you may fine tune this offsets according to your machine.

I am currently thinking of selling my IE300, since business isn´t doing too well :)
The laser is a 220V and working perfectly, which I guess would be a benefit since it seems you won´t know that for sure if you buy it from IEHK.

But what do you think is a reasonable price to take for the engraver?

Hi All! anyone have another program, whitout key, the EasyCut 2.0 is very basic. I want EasyCut 4.0 or other when i see working area for job and send laser power from program.
Thanks so much for your help!!!

Good Job´s

Roberto

hi,
-Is it possible to use Coreldraw X3 or else software to export file...?(I've tried but the file's size isn't good)
-Is there a driver to use the engraver with Windows, like a printer?
-Is it possible that the Moshidraw version isn't good?
abis

Hi Abis,
I just posted a new thread on software you are looking for. It's LM300 raster and vector for Lasers. $700 savings if you buy now. $1299 down to $599. Still pricey but should be worth it and it acts just like a printer driver.
LinkMotion from Solustan
Hope it helps
Richard.

Hi All! anyone have another program, whitout key, the EasyCut 2.0 is very basic. I want EasyCut 4.0 or other when i see working area for job and send laser power from program.
Thanks so much for your help!!!

Good Job´s

Roberto

Hi Roberto,
Your machine RS3040 , it has only a potentiometer for manual laser power adjustment and there is no Power controller with PWM to control the machine power from the software.

Has anyone figured out how to use Mach 3 with one of these machines?

If I ever get my machine finished I will let you know. I am having trouble with my servo drives not working so it's going to be a while but I may convert to steppers soon if my frustration gets too much. If I get that part working then it will only be a few weeks.
I have read that it doesn't seem to control the laser very well and when engraving it cuts instead but that may be just how it was set up.
Time will tell. but then again I just bought LinkMotion software so I may not need to even try Mach3. ( I will just so I can see for myself what it does)
cheers
Rich.

You could check out LinkMotion from Solustan, Inc.
The web address is http://www.solustan.com/products/Co2Laser
Please, let us know if we can help.

DS420




hi,

I bought an IE 300 laser engraver with Moshidraw software to do stamps. I've entered parameters, the machine responde (I've no problem with the engraving area...) but the laser power isn't constant, the laser just burn the material...I've tried a lot of things but in vain...
I've some questions:

-Is it possible to use Coreldraw X3 or else software to export file...?(I've tried but the file's size isn't good)
-Is there a driver to use the engraver with Windows, like a printer?
-Is it possible that the Moshidraw version isn't good?

Thanks for your help

PS: sorry for my approximative english...:)

abis

I just purchased the LinkMotion software for $599 as they are having a SHORT time special so I don't know how long it will last. It's down from $1299 so it is a HUGE saving from the original price and it does raster and vector cutting/engraving.
Rich.

Why not call the manufacturer? Seriously, even if it's used and out of warranty the amount of time on the phone with them to get this problem fixed will be measured in minutes instead of the hours it seems like you've spent on this already. Start using your investment! Buy the proper cable and get the right drivers.

Anyone has experience about these machines from the manufactures:

http://shenhuilaser.en.alibaba.com/

http://jnruijie.en.alibaba.com/

http://zhongtailaser.en.alibaba.com/

http://goodlaser.en.alibaba.com/

http://www.huahailaser.com/main.asp

http://www.sunic.com.cn/

We are the manufacture for laser engraving/cutting machines. WE have many laser machines of good quality and reasonable price. If you need them,pls feel free to contact me.
www.wklaser.com
wanmeisuccess@hotmail.com

See ebay auctions under Laser Engaving machines

I have rj1060 from http://jnruijie.en.alibaba.com/product/50219288/51190276/Laser_Engraving_Cutting_Machines/Laser_Engraving_Cutting_Machine__RJ1060_.html and if we forgot some little problems with shipment, I am satisfied ( so far).

I have rj1060 from http://jnruijie.en.alibaba.com/product/50219288/51190276/Laser_Engraving_Cutting_Machines/Laser_Engraving_Cutting_Machine__RJ1060_.html and if we forgot some little problems with shipment, I am satisfied ( so far).

Can the machine do both cutting and engraving?

Did it come with rotary attachment and works ok for engraving on glass cups?

A solid design? Engraving Accuracy? Workmanship?

Thanks and Regards.

Rj1060 can cutting end engraving ,have a rotary attachment (optional-I have) and looking solid. http://bisa.hr/laser_mogucnosti.asp
I am beginner in laser engraving and cutting but I am satisfied with machine so far.

Hi Bibi,

Just curious. What was the price + shipment ?

Zoltan

Our laser engraving/cutting machines can engrave/cut together.
We have some optinal parts like up and downplatform, rotary attachment,
USB port, double laser head etc.
If you are interested in these machines, pls feel free to contact me.
http://jinweike.diytrade.com
wanmeisuccess@hotmail.com

Do your research on laser engravers. If you spend $3,000 on an engraver it's probably from China and its junk. Use U.S. manufactures, pay the 10K or 15K for the unit, it's worth it. If you decide to us China goods, tubes don't last, they break easliy when shipped accross seas. UPS and FED X do no cover broken laser tubes even if you paid the insurance money. Gas quality sucks. Product quality sucks. May I need say more...

The Laser Doctor

:rainfro: I do admit the laser machines from the US have better quality. The American RF tube is more durable. But you can not say the Chinese machines are junk. Our machines are also very popular worldwide. Although the laser tube have short life span and fragile, you can buy extra laser tubes and change by yourself. They have much cheaper price and more people can accept.

We can also produce machines with American tube, if you need, we can produce for you at a much expensive price.

Laser Doctor I agree with you 100% I was a fool to have purchased a laser from China It was junk from day 1 I gave a little over $2000 for it and only got to use it a total of 20 days. I got sick of it and sold it for $700 about what they are worth or less. It never worked worth a crap Oh I had bought the rs 3040A from RedSail. Junk and the support was crap!

just a quick Question - I don't seam to be able to find a machine that will "CUT" metals in particular 316 Stainless steal only looking at 1 or 2mm thick
What sort of power are we talking ???

The laser machine can not cut metals, they can only work on some non-metal materials. You can choose CNC routers /engraving machine to cut the metals.

OK that is what I am seeing -The Question is WHY???

Another way. Why don't you use plasma machine? It's very easy to cut metal.

Stailness is obviously highly reflective and not suitable for the Co2 laser. The NDYAG pulsed laser is your best bet. Try Lee Lasers they have vast amounts of experience in this area.

The Laser Doctor

First time I've heard that a CO2 laser won't cut 316 stainless. I cut up to 5/8" thick stainless on a CO2 laser everyday. It's a 4500 watt machine and just eats up stainless! A smaller 100 watt machine should cut light gauge stainless. It won't be fast, but it should cut. Nitrogen is usually used as an assist gas on the larger commercial machines. Engraving stainless should also be straight forward on a good machine.

Bill R.

Hi

New to forum

I am very new lasers but their potential seems great
Wish to buy/specify a laser cutter/engraver

Was about to specify chinesse import but this thread has made me think (took 2 hours to read)

Anyone suggest suppliers in UK
Are chinesse imports up to scratch ?


Ian

Hi Ian (Sykic),
We, ctrlasers.co.uk are the UK distributors of Redsail laser machines. You are very welcome to visit our factory and demo area for a demonstration of the machines, and discuss your requirements.
Please use our web site contact form to pass us your details if you are interested.
Best regards. Neil

First time I've heard that a CO2 laser won't cut 316 stainless. I cut up to 5/8" thick stainless on a CO2 laser everyday. It's a 4500 watt machine and just eats up stainless! A smaller 100 watt machine should cut light gauge stainless. It won't be fast, but it should cut. Nitrogen is usually used as an assist gas on the larger commercial machines. Engraving stainless should also be straight forward on a good machine.

Bill R.

Dear Bill:

I apologize for not responding sooner. I was under the impression the person wanting to cut stainless has only a low power laser <100 watt. Of course a 4.5KW co2 will cut stainless. A hobbyist with a low power Co2 shouldn't expect to do this. Please write and help this person.

Thank you

The Laser Doctor

Dear Bill:

I apologize for not responding sooner. I was under the impression the person wanting to cut stainless has only a low power laser <100 watt. Of course a 4.5KW co2 will cut stainless. A hobbyist with a low power Co2 shouldn't expect to do this. Please write and help this person.

Thank you

The Laser Doctor

I have not yet purchased a Laser but want to,.... And don't plan on buying two

Hello Ian:
You are right, laser has a potential market. You can learn konw about this before you buy the laser engraver/cutter.
The import from China is not difficult, you will be familiar with the import after you try it one time.

as I record an image with one it schemes wklaser lg1280 if alone it accepts image bmp of 2 bit is urgent please

try photograv it will solve your problem http://fishinfoolz.net/phpBB2/viewtopic.php?t=6

Just a little note for the Australian people out there who may read this thread.
When you import into Aus, you have to pay Customs import duty of 10% on anything over $1000 (up from $250 a few years ago). This gets ADDED to your original purchase price.
The cost of shipping also gets added to the price of the goods THEN the Government surcharge of 10% is added to the TOTAL cost.
So -
if I buy something worth $2348 and it costs $423 to ship it here then it will cost
$2348 + 423 = $2771

Customs of $234.80 is added = $3005 (10% of cost of product )
Then Gov GST is added to the total, inclusive if the Customs duty.(product + freight + customs duty)

Total then = $3306.30

Don't forget to budget for this when you buy something from overseas.
If you import something and have it sent through a freight service then they will act on your behalf as the import broker and fill out all the relevant documentation for you otherwise you will have to broker the goods yourself.
This involves having to download software from the Gov Customs site, get yourself verified through "Verisign" (the only trusted verification site the government uses) for about $36, or something like that, then fill out the documentation and wait for a return. About 3-5 days over the web but a lot longer of you don't use the internet.
Fed-Ex will do all this for you in the price of the shipping.

So as you can see it is worth using a freight carrier if you want the goods as quickly as possible and also saves you a minor headache when all you actually wanted is that really "cheap" laser tube.

As an aside to this I just got my laser up and running after ALL the hassles under the sun with EVERYTHING I put in it and now my new 35 watt laser seems to be only outputting about 5 watts. Its flat out cutting thin cardboard at 1 inch a minute, and I am talking thin about 0.025" Not bad for $800 worth of glass. I will try some more experiments with it today as I have only just got it running and I may have overlooked something.
I have only tried it on TTL running through Linkmotion so now I will try it using the Potentiometer as a power adjuster.
If that doesn't work then I will donate the tube to the local College and buy a RF Laser.
Geez, this laser hobby costs an arm and a leg.

Richard.

Hi Steve
I'm looking at buying the IE900 from InkExpress purely for engraving of trophies and glass ware. I will use Corel draw to run the machine. From what I have read on this forum you seem to know what you are talking about, I dont.
Do you think it would work for me?
Have been offered 2nd hand "Trotec" laser for very good price but this machine is still about 60% cheaper.
Would you take the risk?
Machine cost including frieght about $12-1,300 (IE900)

MonoNeuron,

I suggest you check the output from the potentiometer going to the tube. I suspect the potentiometer is supposed to vary the voltage from 0 to 5 VDC. It may be shipped with it turned all the way to OFF position and as a result, generating low power. Hopefully, it is that simple.

Hi Steve
I'm looking at buying the IE900 from InkExpress purely for engraving of trophies and glass ware. I will use Corel draw to run the machine. From what I have read on this forum you seem to know what you are talking about, I dont.
Do you think it would work for me?
Have been offered 2nd hand "Trotec" laser for very good price but this machine is still about 60% cheaper.
Would you take the risk?
Machine cost including frieght about $12-1,300 (IE900)

Have a read through the threads on lasers here. There have been quite a few people with a lot of problems with these low end lasers. Support is the biggest issue because something will invariably go wrong. These low end lasers are quite flaky. I think from memory that InkExpress has poor support. Someone may correct me on this.
Paul

Thanks for a reply DS420,
I wired up the tube power supply today with the potentiometer and I still came out with the same result. I cut some card board 0.015 thick and it took 2 passes at 1 inch a min at 100% power. I have had the laser tube for about 6 months waiting for me to finish building the table and what a damn disappointment it turned out to be. I bought it from PKUnlimited on EBay which I think are the makers of Emission Technologies lasers. I will send them a post tonight and see what I can do about it. It cost $250USD to send it here so I am not going to spend another $250 each way for another tube. I just received my 30 watt Universal RF laser from Shopwarehouse on Ebay who guarantee the 30 watts for a few months. It is putting out 35 watts at the moment and is last years model. I am not sure weather to disconnect the glass tube until I have a talk about it with the supplier so I will find out in a few days I guess. I will post the outcome here for all and sundry.
I had the laser up and running for about 1 1/2 hours then blew another Gecko drive on the x axis so I am now in the process of fitting another drive module from Hobby CNC. I have rewired the table 6 times now and keep getting problems with everything I touch. I think I will go on holidays and let the gremlins out of the thing as it seems to have a brain and won't let me finish it. Grrrrrrrr. Frustration is setting in after 6 months of tedium.
Rich.

I used my laser tube for six months and the power started to decrease, as I found later the chinesse laser tubes( dont know if all of them) are not best sealed , then if you use it or not the gas will last for only a few months, maybe your tube is lost of gas..
About Pk unlimited , they sell the tubes for more than 5000 hours, somewhere in the forum I found a thread telling this is a joke, it seems that this tubes are chinnesse, very expensives also.
Other problem I am having now is that when you are looking for your second tube and you try to import it by air the tubes get broken or come bad (it also have to be for the ooops.... UPS handling), we have been bringing tubes for the third time to get one in work condition, that is why I'm thinking to by one USA RF.
LUIS

This is the mail from the chinesse about the laser tubes duration:

Our engineer doesn't know the problem only by words. We suppose that it
will be better if you can send some photos to us.
As to the laser tube's life, as we know there is gas in the laser tube, and
the gas will escape from the tube very slowly. For this reason, the power
of the laser decreases after three month no matter whether it is used or
not because of gas decreasing. There are some customers bought some laser
tubes on stock (no using), after two or three months the power decreased
too).Laser tube can not work after 6 or 7 months even user never use it.
As to the machines, we have not seen before. Sorry.
Please feel free if you need more information.
Best wishes,

The tube certainly shouldn't leak. As I understand it the CO2 gets converted to CO and back as the laser fires. The gas will eventually be used and not converted back, this must mean the oxygen is reacting with some of the metal elements of the laser. If it is not being used this reaction will not happen and the laser should be able to be stored for a long time.
Is there someone who knows a bit more about this who can comment.
Paul

Paul ,long time not knowing about you , what happen with your machine , finally this guy cheated you?? Or did you get your machine?
About the leaking gas that could be bad handwork...
Luis

Paul ,long time not knowing about you , what happen with your machine , finally this guy cheated you?? Or did you get your machine?
About the leaking gas that could be bad handwork...
Luis

Still no laser after 8 months. Haven't given up though. I'm still hoping that he will eventually get it to me. I'm not going to let it go. He will have me chasing him for life.
Paul

sorry to know that Paul, Do you know if he is still selling the laser machines and the way he uses to publish it? What is the brand or the name of the machines, I have only see Hkxy nickname. I ask this because if he is offering this machines via Alibaba or MAde in china websites , you can post a complain. I dont know what can they do, but we can give a try.
What is the brand of the plane models he makes ?
Luis

I would like to add a laser to my CNC mill. I plan to use my standard machine engraving CAM and edit all the "z" down commands to an "M" code to turn the laser on. Likewise "z" up to turn off the laser.

Has anyone done this? I see the $1700 plotter/type laser mentioned. I assume I could buy the laser alone for $1000.

Comments?

Hi Bill,

Take a look at my forum, I have converted a cheap chinese laser to run from Mach 3 and I use the spindle speed to control the Laser Power, Works realy well. Please find link below

http://www.routoutcnc.co.uk/Forum/index.php?topic=17.0

Regards

Mike Gaylor

Hi Paul.
Now how's the thing going? Being resolved or not?? 8 months.. LoL. too long.. Maybe they have eaten the machine as they are so hungry. You can let us know the brand or name of the company if possible..


JackYin

Hi Mike,

I visited your forum, and it is great. Your solution for running the laser with Mach3 seems to be the answer. Could you, please, give us more details about schematics, pins, etc. For myself from the photo was little bit difficult to understand the connection and how you control it through the spindle. Also, myself I am really interested in your assist solution. Could you, please, give me more details? A sketch or drawing would be great.

Thank you.

Z

Sorry for double post.

Remeber the Laser Doctor is always here to answer your questions. Please feel free to write......

Tha Laser Doctor

Remeber the Laser Doctor is always here to answer your questions. Please feel free to write......

Tha Laser Doctor

Laser Doctor,

What do you know about the HX1290SE?

I ve had it for 2 months and cant get it going. Ive had problems with the "Datum" sensors and now need a new motherboard. Do you know of any upgrades or pointers to get this thing up and running. Anybody?

Thanks,

Arturo V, have you asked Frank Fang? This machine is from rabbit, isnt it?
Luis

Arturo V, have you asked Frank Fang? This machine is from rabbit, isnt it?
Luis

Oh Yeah,

Iam suppose to be getting a new motherboard and sensors from Frank. Has anybody installed anything like this before. It doesnt look that difficult. I guess I got to do it. This thing better work this time! How many things do we have to fix to get these Chinese lasers up and running?

Arturo

Hi Bill,

Take a look at my forum, I have converted a cheap chinese laser to run from Mach 3 and I use the spindle speed to control the Laser Power, Works realy well. Please find link below

http://www.cnczone.com/Forum/index.php?topic=17.0

Regards

Mike Gaylor

It seems that this forum not exist (chair)

Hey guys, just wanted to let everyone know that I am in the process of making my own laser cutter / engraver. It will be using a 60W CO2 laser from China, Mach 3 software and Gecko drives. System is also water cooled.
Cutting area will be 49" x 13". I am a few months away from turning it on, but I will be posting pics as to my progress.

A problem that I haven't figured out how to control the output power of the laser so that I can mark/engrave as well as cut using the same dxf program.
I would like to use different colours in the drawing to moderate the output...but I am not sure how to do that yet. Any idea?

Richard

Try looking over this solution for laser output power control:

http://www.solustan.com/products

LinkMotion seems to fit the bill. I was putting together as system simular to yours, and this was the software driver I would be using.

Karl

Hey guys, just wanted to let everyone know that I am in the process of making my own laser cutter / engraver. It will be using a 60W CO2 laser from China, Mach 3 software and Gecko drives. System is also water cooled.
Cutting area will be 49" x 13". I am a few months away from turning it on, but I will be posting pics as to my progress.

A problem that I haven't figured out how to control the output power of the laser so that I can mark/engrave as well as cut using the same dxf program.
I would like to use different colours in the drawing to moderate the output...but I am not sure how to do that yet. Any idea?

Richard
Mach 3 has provision for laser control. The Chinese laser power supply uses PWM and Mach3 spindle control can be set up for PWM. This has been discussed on the Mach3 forum. Search there for further info

Hiii hx
i nee d some halp about moshi draw.i need moshi draw user menual.coz i don find any mode for cuting.and i also looking for delership for uk and urope any good chines laser machine manufacturing compny.

Hi HKXY I want to know if you already finish the laser machine for PAULC From the thread CHINESE LASERS. About 10 months ago you sold a machine to Paul and the thread (about 17 pages!!)it is about the same issue: YOU DID NOT MAKE THE MACHINE. If you already make it, I apologize but if you dont I think all the people coming to the forum should know about it.

mabe this is something to look for:

Hello, my friend at www.ams-laser.com is willing to setup a DIY site for a laser cutter/engraver, if there is enough interest in it, please reply with your vote, it will be a user donation suported site (not mandatory to acsess) and to start there will be ONE full set of instuctions to build a machine on the cheap. ( less than 3,000 for a 24" by 36"). Her page is in spanish but the diy page will be in english so cast your vote in the poll tread or e-mail her at info@ams-laser.com

Thanks

Arturo, just get solustan software and get rid of the motherboard

Remeber the Laser Doctor is always here to answer your questions. Please feel free to write......

Tha Laser Doctor

heloo
i am Doru from Romania, i want to buy a laser engravers from China (laser world, beijing) YH G9060C
and please tel me you have more details to this models,
My english is too bad,apology

My email adress :doru2dumitrescu@yahoo.com

Hi HKXY I want to know if you already finish the laser machine for PAULC From the thread CHINESE LASERS. About 10 months ago you sold a machine to Paul and the thread (about 17 pages!!)it is about the same issue: YOU DID NOT MAKE THE MACHINE. If you already make it, I apologize but if you dont I think all the people coming to the forum should know about it.

Still no progress from HKXY. He keeps saying he is arranging the shipping but nothing happens. Getting my hopes up to no avail. A modern form of Chinese torture.

Sorry to know that. You take the risk to show us that option, but I never think it was going to be that bad.
Luis

Hey guys, just wanted to let everyone know that I am in the process of making my own laser cutter / engraver. It will be using a 60W CO2 laser from China, Mach 3 software and Gecko drives. System is also water cooled.
Cutting area will be 49" x 13". I am a few months away from turning it on, but I will be posting pics as to my progress.

A problem that I haven't figured out how to control the output power of the laser so that I can mark/engrave as well as cut using the same dxf program.
I would like to use different colours in the drawing to moderate the output...but I am not sure how to do that yet. Any idea?

Richard


Sorry the solustan option just sucks, Ive tried them out. The controller uses a Printer Port and is very slow when you are running the machine and using the PC at the same time. We went with

http://www.testra.com/Motion/SS4544/Specs-SS.html

He sells a print driver as well and its *Almost* the same and an ULS system

Chris

Soooo, what have we learned over the past year and a half and 61+ pages of posts? For starters, Chinese companies are a crapshoot. I think this comes mainly from their way of doing business, something unfamiliar to "Western" business practitioners. I've been bitten before, myself, though that was with flexible PCBs, not laser cutters... even if a mistake is their fault, if you want it fixed you pay again. Combine that foreign attitude with a lack of quality control and you have a recipe for multiple outlays of cash. They do not really care about repeat business as they believe there will be another customer right around the corner (and they are usually correct). Why give a free replacement to a customer who will pay for the same item if he needs it bad enough? Long-term business relationships don't mean the same thing there as here.

hkxy obviously showed his true colors, but that didn't surprise me due to his eagerness to get a hold of someone's (anyone's!) money. Ink Express and Redsail have also been hit or miss, due in part it seems, to the above-mentioned Chinese business mindset. Chinese manufacturing can be of a high level of quality, but finding the company/individual willing to create such a level is difficult. I'm quite reluctant to try any of them without the protection of a credit card company to back me up in case the transaction goes south in a hurry. I'll gladly wait a couple of weeks for a broken tube or power supply to be replaced as shipping issues do happen, especially over such long distances, but the company must be willing to step up to the plate and resolve the issue with minimal hassle. Again, I'll gladly pay for shipping if I feel a broken tube was packaged properly the first time... if it was poorly packaged and breaks, then I feel it is up to the company to ship at its own cost, not mine. To even suggest the customer must have broken it when there is no evidence to support such a claim is not only poor customer service, it shows a lack of honorable intention on the part of the company (and yes, I'll admit that dishonorable customers do exist, I've unfortunately had to deal with them on occasion... but I initially give them the benefit of the doubt).



Now, with that rant over, on to the real reasons for my post, some questions.
1) Who can supply 40-100W tubes for a reasonable fee and has a decent track record of supplying a working tube? By "reasonable", I means something in the sub-$1k range... please don't send me links to RF units as those are multi-$k and don't fit in the hobby budget.
2) What plans are available for the mechanics of large-ish CNC tables (say 2'x2' and up)? Free is best :) I'm sure I could come up with my own design with enough tinkering, and I have access to a full machine shop at work, but starting from known good plans are always a bonus.
3) What kind of steppers and drivers are people using and happy with? It seems gecko drives are a popular bunch, but I'd like all available opinions. I hold an MSEE, so I would have no problem designing my own driver boards and such, but again, starting from a known good design is always a bonus.
4) What about drivers? Mach 3 seems to be a relatively inexpensive yet powerful option, and again, it seems to be a fave of many here. Opinions?



Some rough thoughts on what I intend to make for a table. I'm interested in cutting and etching acrylics (and ABS), no more than 12-13mm but typically 5mm, but I would like a smooth edge without extra steps such as firing. I understand a 40W would have no problem with the thinner plastics, particularly with multiple passes, but it may have issues with rough edges, something I'd like to avoid.

I expect to control the laser through PWM, not analog, to avoid issues with varying cutting speed and laser output... retrofitting an analog-controlled laser to PWM would be a relatively simple project. At some point in the not-so-near future (i.e., if money becomes no object), I will upgrade to a proper RF unit. Until then, I will attempt to have the tube regassed locally from time to time.

The ability to cut deep objects is not a necessity, but would be nice, so I intend to add in an elevator platform. First, 2D... 3D will come with time.

If I don't get many responses in here, maybe I'll make this a separate post. Let's see if we can pull this dismal state of laser cutting/etching out of the dumpster and put together some quality machines!

hello Mac

as a laser machines and cnc routers importer for the last 1 year i agree with u about the Chinese exporters

we hade bad expiriense with redsail-exectly as u said-they will never admit for their mistake and we will have to pay for the wrong parts and shipping....
shipping back the machines will cost us the same price of the machine it self.

Today we buy machine in different way :
we choose the parts we want inside the machines:optic,motors,tubes.....becouse u dont want them to put the cheap parts they choose to make there profit bigger as they can.
every big order i fly to make quality controll by my self b4 they ship it to us.The quality controll is allmost 0.

so this is the only way to get good quality.

for the laser tubes:there are many qualities in China for laser tubes:different dot size,life time....u beter know what tube u want.

same with optics!!!cheap mirrors will crack fast.

U never know who is behind the website<>it can be just a dealler that canot give u good support

high prices not allways means good quality

CATastrophe

Hello,
For all that dont know, i have offered free tech support to anione with a red-sail machine, i have learned that some times the bigest barrier is the language and not the lack of support, after all they cannot support if they don`t understand the issue, and also y will try to help any one else who is in trouble with the overseas machines.

please help me get the DIY site poll over 50% yes and this will bring us plans to a comercially available machine as open source, im trying to convince my friend that by making her machine open source it can be enhanced by all of us, and that she will still be making some cash out of the parts, kits etc.

i can supply tubes for a reasonable price if i can get enoug people to order some, im in direct contact with manufacturer and their prices are rock bottom, if someone is interested in helping me buy the minimum order i will share the pricing, and a 100 watt tube is less than 500USD

Thanks.

Soooo, what have we learned over the past year and a half and 61+ pages of posts? For starters, Chinese companies are a crapshoot. I think this comes mainly from their way of doing business, something unfamiliar to "Western" business practitioners. I've been bitten before, myself, though that was with flexible PCBs, not laser cutters... even if a mistake is their fault, if you want it fixed you pay again. Combine that foreign attitude with a lack of quality control and you have a recipe for multiple outlays of cash. They do not really care about repeat business as they believe there will be another customer right around the corner (and they are usually correct). Why give a free replacement to a customer who will pay for the same item if he needs it bad enough? Long-term business relationships don't mean the same thing there as here.

hkxy obviously showed his true colors, but that didn't surprise me due to his eagerness to get a hold of someone's (anyone's!) money. Ink Express and Redsail have also been hit or miss, due in part it seems, to the above-mentioned Chinese business mindset. Chinese manufacturing can be of a high level of quality, but finding the company/individual willing to create such a level is difficult. I'm quite reluctant to try any of them without the protection of a credit card company to back me up in case the transaction goes south in a hurry. I'll gladly wait a couple of weeks for a broken tube or power supply to be replaced as shipping issues do happen, especially over such long distances, but the company must be willing to step up to the plate and resolve the issue with minimal hassle. Again, I'll gladly pay for shipping if I feel a broken tube was packaged properly the first time... if it was poorly packaged and breaks, then I feel it is up to the company to ship at its own cost, not mine. To even suggest the customer must have broken it when there is no evidence to support such a claim is not only poor customer service, it shows a lack of honorable intention on the part of the company (and yes, I'll admit that dishonorable customers do exist, I've unfortunately had to deal with them on occasion... but I initially give them the benefit of the doubt).



Now, with that rant over, on to the real reasons for my post, some questions.
1) Who can supply 40-100W tubes for a reasonable fee and has a decent track record of supplying a working tube? By "reasonable", I means something in the sub-$1k range... please don't send me links to RF units as those are multi-$k and don't fit in the hobby budget.
2) What plans are available for the mechanics of large-ish CNC tables (say 2'x2' and up)? Free is best :) I'm sure I could come up with my own design with enough tinkering, and I have access to a full machine shop at work, but starting from known good plans are always a bonus.
3) What kind of steppers and drivers are people using and happy with? It seems gecko drives are a popular bunch, but I'd like all available opinions. I hold an MSEE, so I would have no problem designing my own driver boards and such, but again, starting from a known good design is always a bonus.
4) What about drivers? Mach 3 seems to be a relatively inexpensive yet powerful option, and again, it seems to be a fave of many here. Opinions?



Some rough thoughts on what I intend to make for a table. I'm interested in cutting and etching acrylics (and ABS), no more than 12-13mm but typically 5mm, but I would like a smooth edge without extra steps such as firing. I understand a 40W would have no problem with the thinner plastics, particularly with multiple passes, but it may have issues with rough edges, something I'd like to avoid.

I expect to control the laser through PWM, not analog, to avoid issues with varying cutting speed and laser output... retrofitting an analog-controlled laser to PWM would be a relatively simple project. At some point in the not-so-near future (i.e., if money becomes no object), I will upgrade to a proper RF unit. Until then, I will attempt to have the tube regassed locally from time to time.

The ability to cut deep objects is not a necessity, but would be nice, so I intend to add in an elevator platform. First, 2D... 3D will come with time.

If I don't get many responses in here, maybe I'll make this a separate post. Let's see if we can pull this dismal state of laser cutting/etching out of the dumpster and put together some quality machines!

Wow, what's with the bashing here?
I tend to agree typically Chinese manufactured product unless selected carefully are sub par quality. However, it lies heavily on buyer's self educaiton to spot the differences and willingness to work through certain quarks.
I have Syil X3 CNC machine imported from China (now they have American branch) which I am completely happy with, I have LG500 DSP version with PWM laser power control from China from wklaser which I am completely happy with... Since I didn't have huge budget while really needed to get these type of machinary to start up my company in right direction, I had to take certain chances and it paid off from where I stand.
So far laser engraver has been cutting over 50 hours without any issues, bit arcane software but I can deal with that, cnc machine hasn't seen much use (well it has more to due with gathering rest of important thing for me such as cooling using no coolant).
I can see where frustration can happen when things don't work right but just straigh bashing entire Chinese product to me sounds pretty offensive to me when half the electronics we buy are made in there already.
Word of advice for Chinese manufacturers of these... get US distributor like Syil did. Let them make a little profit here and there and work with end user in their native language. Communication can resolve MOST of problems.

Hello,
........, if someone is interested in helping me buy the minimum order i will share the pricing, and a 100 watt tube is less than 500USD

Thanks.


what is the minimum oreder and how can we be sure of details? what is the warrenty??

I am interested and would like more details

Minimum order is 20pices, what details you need ??, warranty is 3 months on tubes.

If I can pay by credit card I would be interested... otherwise there's nothing stopping you from walking away with my money, and this is what the problem has been. With no way to hold the sellers responsible for their mistakes and/or shoddy quality control, they'll will continue to leave us holding the bag.

Look at hkxy... he came on here Jonesing to sell us some equipment, and now we know why. He was sent money and now he's enjoying spending it, with nothing to show for it. At least with a credit card I can get my money back if no product shows up.

Would you be ok if we use ebay? or paypal ?, unless you can come in peson to our office and swipe your card, due to card fraud we no loger take credit cards by phone.

Thanks

Would you be ok if we use ebay? or paypal ?, unless you can come in peson to our office and swipe your card, due to card fraud we no loger take credit cards by phone.

Thanks
eBay is merely an auction house, not a method of payment, so that's irrelevant. PayPal is marginally okay, but I would want to see others with a positive buying experience... PayPal is notorious for not being able to return money to defrauded buyers, leaving them in the same boat as wire transfer buyers. The one positive aspect is I can use my credit card to pay the PayPal bill, giving me the protection of the credit card, but if I'm forced to dispute the transaction with my credit card company due to a fraudulent order, PayPal will delete my account. All it takes is one fraudulent order to destroy a PayPal account, so I'm leery even doing that... but the possibility is much higher than me ever using a wire transfer.

Showing up in person does not prevent someone from using a stolen credit card, it simply provides a false sense of security to the merchant and causes a hassle for the buyer. I've had more fraud attempts with in-person card swipes than I ever have through my website's e-cart.

My company accepts credit cards through an e-cart... it takes care of address verification, and we automatically reject IPs from countries known to be fraud-ridden (such as Nigeria). We personally scan each order for fraud red flags (which I suggest you do) before letting the order through and reject any that don't meet obvious criteria.

There's a fine line between making it a convenient and pleasant shopping experience to your buyers while avoiding fraudulent orders. In western culture, we're all about consumer rights, and companies that fail to offer great customer service or take their money and run will never get a long line of customers waiting to purchase something. It's a little extra work to provide the buyer the comforting feeling they desire, especially after the sale, but it helps guarantee a continuous flow of traffic to the merchant through word-of-mouth sales (something my company thrives on!). I don't have a single dissatisfied customer out there, and that ensures they tell their friends to shop at my place rather than try someone they're unsure about.

what is the life on the product (tubes) and what are the return policies?
...The more information you can provide te more chance Ppl will be inclinde to hand over a few $$$,

Already you have started to help Ppl by simple responding to questions in a timely fashion,
[this is nothing against you ] ..but we have so often seen keen energetic Ppl untill they recieve Ppls $$ then nothing,

If you have your details and a biography of your self / your bussiness, this might help other make a commitment

Well I hate to say it, but I think we just got our answer. Either that or he (mexico.redsail) is on an extended vacation. I have been watching this thread but keeping my comments out. The thought of a 100 watt tube for less than $500 is intriguing. Were we talking about a sealed gas tube?

Hi All,
If I want to buy laser tube and power supply more than 100 watts,where can I buy? I want to cut the thickness of metal about 3 mm.

Cheers,
Mongkol

I dont think you can cut it with "more than 100w" For that thickness you will need about 800 w 1kv or more. And I dont think CO2 will work.
Try Farleylaserlab.com,

safe, not sure what you're talking about... Mexico.redsail posted as late as yesterday and has been doing so on and off for the last several weeks.

Monkol, consider a Yag laser rather than CO2...

Hello, i did not received the thread notifications, you are welcome to contact me off forum at eduardo.enriquez@lunags.com, i have seen many posts about people saying that lasers loose their gas and that if you store one for 6-7 months would be useless, i have to say that this is true only if there is poor quality on the gas seals, and lasers dont loose their gas, actually they might gain air LoL, it is some vaccum inside with little gases(co2 mix), also i have received in the past some lasers at half their rated power, my guess is that some people are sending us used tubes, i have worked with supplier to guarantee the rated output, so please feel free to ask any questions, besides usin paypal im trying to get a POS terminal that would take phone orders, but meantime, you are welcome to either use paypal or come in person and swipe your card.

Thanks
Eduardo Enriquez


Well I hate to say it, but I think we just got our answer. Either that or he (mexico.redsail) is on an extended vacation. I have been watching this thread but keeping my comments out. The thought of a 100 watt tube for less than $500 is intriguing. Were we talking about a sealed gas tube?

hello, i could setup a shopping cart on my site to take credit cards, but still paypal would be the processor, i have a merchant account.
Thanks


eBay is merely an auction house, not a method of payment, so that's irrelevant. PayPal is marginally okay, but I would want to see others with a positive buying experience... PayPal is notorious for not being able to return money to defrauded buyers, leaving them in the same boat as wire transfer buyers. The one positive aspect is I can use my credit card to pay the PayPal bill, giving me the protection of the credit card, but if I'm forced to dispute the transaction with my credit card company due to a fraudulent order, PayPal will delete my account. All it takes is one fraudulent order to destroy a PayPal account, so I'm leery even doing that... but the possibility is much higher than me ever using a wire transfer.

Showing up in person does not prevent someone from using a stolen credit card, it simply provides a false sense of security to the merchant and causes a hassle for the buyer. I've had more fraud attempts with in-person card swipes than I ever have through my website's e-cart.

My company accepts credit cards through an e-cart... it takes care of address verification, and we automatically reject IPs from countries known to be fraud-ridden (such as Nigeria). We personally scan each order for fraud red flags (which I suggest you do) before letting the order through and reject any that don't meet obvious criteria.

There's a fine line between making it a convenient and pleasant shopping experience to your buyers while avoiding fraudulent orders. In western culture, we're all about consumer rights, and companies that fail to offer great customer service or take their money and run will never get a long line of customers waiting to purchase something. It's a little extra work to provide the buyer the comforting feeling they desire, especially after the sale, but it helps guarantee a continuous flow of traffic to the merchant through word-of-mouth sales (something my company thrives on!). I don't have a single dissatisfied customer out there, and that ensures they tell their friends to shop at my place rather than try someone they're unsure about.

Life on these sealed lasers is about 2,000 operating hours, i will gladly accept returns for only 1 reason, if they not meet their rated power.

I work for 2 World wide company as a Quality Engineer for Luna Global Solutions, and as Senior Inspector for SQA Services, i have built a laser since school and have 7 years experience dealing with laser cutter/engraver,
currently have 3 year experience dealing with overseas suppliers.

Regards
Eduardo Enriquez
eduardo.enriquez@lunags.com


what is the life on the product (tubes) and what are the return policies?
...The more information you can provide te more chance Ppl will be inclinde to hand over a few $$$,

Already you have started to help Ppl by simple responding to questions in a timely fashion,
[this is nothing against you ] ..but we have so often seen keen energetic Ppl untill they recieve Ppls $$ then nothing,

If you have your details and a biography of your self / your bussiness, this might help other make a commitment

Ok, i will try to explain, firs this aplies only to laser cut 5.0 and USB MPC05 controller, second im not responible if you break anything.

1st case, "SOFTWARE MANUAL REFERS TO SOME OPTIONS NOT AVAILABLE IN SOFTWARE SUCH AS HOLE AND GRADE ENGRAVE"

FIX: "LOCATE THE FOLLOWING OPTION IN YOR INI FILE MAKE SURE CODE NUMBER=4"
[Technics]
CreateTechnicsCodeNumber=4
CreateTechnicsCodeDefaultMode=TECHNICS_LASERCUT

2nd issue: "LASER POWER CONTROLL IS NOT ACURATE, IF I SET TO 1% OR 100% I GET SAME RESULTS"

Fix: This is a little mor complex, there could be 3 things wrong, 1st make sure on the ini you have:
LaserPowerMode=0
next you must check that the laser powersupply PWM input is connected corectly to the MPC05 and that the output mode jumper on the controller is set to PWM, i will try to get some pictures later, bu meanwhile you can download the manual from www.stepservo.com they are the control board manufacturer for most overseas machines.

Regards
Eduardo Enriquez
www.ams-laser.com

mexico Redsail,
do you sell kits
tube mirrors and lenses etc...
do you sell complete items (plug and play)

safe, not sure what you're talking about... Mexico.redsail posted as late as yesterday and has been doing so on and off for the last several weeks.

Monkol, consider a Yag laser rather than CO2...

Hi MacGyver,
Thanks for your info. I think Yag is surely better but it's difficult to buy Yag laser.I have a little detail of Yag.
I only know it's very expensive. Who can advise me if I want to buy yag laser? It shouldn't be more expensive.

:withstupi
Cheers,
Mongkol

I need to echo the numerous people that have complimented this thread. So much great information, and a great attempt to search for a workable “low cost” laser engraving / cutting system. I think that MacGyver summed it up perfectly in post # 723.
- HKXY is MIA?
- Redsail looks promising at first BUT shipping the unit in one piece is hard
- Ink Express seems to have more running machines but no customer support

We have not hear too much about the WK laser. Thanks to all for the great posts. I have learned a lot, reading the past 700+ posts.

You don't usually cut 3mm steel with a yag laser. You use a CO2 laser and oxygen assist gas.

You can probably do it at several IPM with a 200 watt CO2 laser. 200 watts is well past most sealed glass tube co2 lasers but still within reason for sealed rf excited slab lasers with folded beampaths. Of course when you price these lasers you might want to also look at plasma cutting. punching or just plain cnc milling...

Coleclan , be carefull with HKXY , this thread begins with Paul C buying him a laser machine almost one year ago, he received the money and never send the machine.
If you are looking for a machine, safe buying try wklaser, looks good and has some people happy with it, rabbit laser, and mine, I bougth it one year ago from Zongtai.
As you say Ink express has not postsale support.
Luis

Hi, sir., yes you can contact us to buy a lasers safely.. But if anybody are in USA, you can just contact our agent, because we have a sole agent in USA. The below is his info:

(909) 936-5554
Mr Jim

Hi, sir., yes you can contact us to buy a lasers safely.. But if anybody are in USA, you can just contact our agent, because we have a sole agent in USA. The below is his info:

(909) 936-5554
Mr Jim

Well, nice and dandy, is this Bright Laser you are referring to which hasn't called me back for request on honeycomb about 5 days ago?
Or, is it you who hasn't responded to my last 9-10 messanger messages and 2 e-mails in past 3 weeks.
Please don't make me antagnostic Jack... I've held on pretty long tolerating this lack of support but I won't let this keep going on this way.
As for bright laser, despite the fact I got my machine even before they started reselling in US, they really didn't want to talk to me at all because I got it from China... hmmm....
At this rate when the bulb dies, I will never likely go back to chinese laser engraver just because of lack of support and attitude.

Hi, sir., yes you can contact us to buy a lasers safely.. But if anybody are in USA, you can just contact our agent, because we have a sole agent in USA. The below is his info:

(909) 936-5554
Mr Jim

Your agent, brightstarlasers, is charging too much money for your machines. I think this will cost you business. I know they only sell the LG engraving models, but why would someone want to pay $11,000.00 or $12,000.00 more for an LG900 than what it costs to buy directly from you? Sure, they offer a 2 year full coverage warranty and on site setup (I think) but the numbers just don't add up. They are making a huge profit on each machine. Someone correct me if I'm wrong.

Thanks,
Skip

Skip,
You are right on the money from what I have seen. I think a $2500 premium over what they pay for a unit from China including freight, would probably move those lasers out of his warehouse like hotcakes but at his prices I don't see how he sells any. I don't mind a man making a profit but not all of it off of me.

CAUTION !
CAUTION !
CAUTION !

www.laser999.cn WILL TRY TO DOWNLOAD A VIRUS TO YOUR COMPUTER! (a malware.bc)

CAUTION !
CAUTION !
CAUTION !

Signed,
jmg

Unfortunately at this point after waiting to hear back too far, I can't recommend wklaser to ANYONE anymore. Well maybe those of you who already knows hot to fix everything and knows how to do focusing, etc and when something isn't right can fix it himself (including sourcing parts).
One quick example about 4 weeks ago. I got frustrated at the same time, I was intrigued by their router. Guess what, the person who didn't reply at all to me on msn for weeks would suddenly get back to me in seconds once I ask price of router, even spend the time to send me pricing list ,etc. ALL THEY WANT IS SELL SELL SELL and make quick money with no regard to how their reputation will be in future. Good way to grow busines right?
I think I am really through and to be quite frank, I am just glad the machine works as is now knowing I probably won't get any support from them NOR Brightlaser who didn't even talk to me.

Unfortunately at this point after waiting to hear back too far, I can't recommend wklaser to ANYONE anymore. Well maybe those of you who already knows hot to fix everything and knows how to do focusing, etc and when something isn't right can fix it himself (including sourcing parts).
One quick example about 4 weeks ago. I got frustrated at the same time, I was intrigued by their router. Guess what, the person who didn't reply at all to me on msn for weeks would suddenly get back to me in seconds once I ask price of router, even spend the time to send me pricing list ,etc. ALL THEY WANT IS SELL SELL SELL and make quick money with no regard to how their reputation will be in future. Good way to grow busines right?
I think I am really through and to be quite frank, I am just glad the machine works as is now knowing I probably won't get any support from them NOR Brightlaser who didn't even talk to me.

Sorry to hear of your problems Jinu. They were doing so good, I wonder what the problem is? I'd be pissed too if I were you.

Don't even waste your time with Bright Star. I saw on another forum that some guy actually bought a laser from them and he paid 750.00 extra for them to come to his location and set it up, and to show him how to run it. First they lost his machine, then when it was finally found and delivered, the guy that came to set it up didn't know very much about it. The new owner said he sure didn't get his 750.00 worth.

I had emailed them about a replacement mirror a couple of weeks ago and never heard from them either.

Is there something with your machine that maybe someone on the forum here could help you with? Or maybe I could?

Skip

Thank you for your offer SkipW.
It's actually quite simple thing... for someone who knows. I want to know how to change focal length of my laser engraver as it seems to have been set a little lose on my machine. I really don't think I need to use 60% to cut through 1/8th inch of neoprene foam at speed of 20. Not to mention if it is 1/4" thick than it is better for me to run 3 passes at it 60% at speed of 25 to get the cut done. 1/2" thick acrylic need to be cut slower and multiple passes which doesn't sound right from what I've seen some 30-40w lasers done. I think it is just matter of getting focusing done.
I got from tube to first reflector good, I got 2nd reflector done good too.
I am wondering what I need to do at 3rd reflector and lens itself maybe (I am not sure how to change focus on lens itself if it is even possible?) to get the full effect.
It would have been quite simple thing from one of their engineer as they do this daily basis I believe to write me instruction and maybe take some pictures... but alas... no luck there.

http://www.cnczone.com/forums/showthread.php?t=45663