What messages appear in the message box when you are pressing minus or plus jog buttons and it is moving minus?
If you select INCRemental jog, SLOW, x100, and press an axis jog button once, does the axis move slowly (minus) just 0.010" and stop? Or does it abruptly run away several inches, then report "... position error" or "... full power without motion" in the message box?
What is your CNC7 software version?