[npkaye]

Sir Swisstype.
Our company imports, services, turnkeys and sells Jinn-Fa Swiss machines in the USA. For your information, Jinn-Fa is one of the largest Swiss machine type builders worldwide. Star reportedly approached them to build machines for them and Jinn-Fa politely said they would not do so for the Western Market. They would build those machines in their new mainland China plant for sales under private label in China market.

As for the advice you gave to sdsetupdude, I find such aggressive bashing of a product you obviously know nothing about is either posted by a machine tool sales employee who has obvious motives, or are just an opinionated jerk who gets off on trying to post "I know it all, been there, done that" advice.

There are many Jinn-Fa Swiss sold in the US. We just shipped another machine from the IMTS show to Arizona and had 5 parts turn keyed and run off in a week on the customer’s floor, including machine installation. Our application engineer even wrote them Macro's for their most popular medical part families. The Chief Procurement Manager for the US Navy stopped by Jinn-Fa’s IMTS to tell us how impressed he was seeing a Jinn-Fa 32 AB producing double pitch Acme threaded valve stems out of Monel at one of the largest suppliers of valves to the Navy. The Jinn-Fa cut the same stems as the Tsugami in half the time. (We also have two Jinn-Fa machines producing military firearm components for the Army)
More HP and more rigidity= Better Parts.

Go to our website and look at the new Jinn-Fa 42 ABY with 20HP main and 10 HP sub and 37 tools with 19 live for technology. And by the way, the machine alone weighs over 16,500 lbs. From producing “stints” to “submarine valves” , Jinn-Fa is a quality machine and does it faster than a “Taiwanese Rabbit” trying to get away from being dinner in somewhere in Taiwan.

Our warranty is two year 24/7, machine and control. Our warranty claim requests are almost zero. A spare parts package ships with every machine for common wear and tear items such as belts, tool clamping bolts, wedges, fuses, filters and stuff commonly needed for maintenance. We stock the same parts. If we need a part from the factory, we have a resident part time employee living in Taichung who actually goes to the factory, picks up the part and ships it air, all while we are going to sleep here. We have never waited more than 48 hours (excluding holidays) for any replacement part. CyberCNC represents other Taiwanese machine lines as well. We do it right.

You say "What about parts, service and anybody that remotely speaks english to help you when you need it. Trust me, stick to teh big three and make your decision based on how the support of teh dealer stacks up and works best with you and you won't go wrong.

We speak English far better than you obviously give credit for in your post. Our Jinn-Fa International sales director speaks 6 different languages, including perfect English and attended a top USA College for 4 years and graduated with honors. If you took a geography course, you would realize that Shanghai is in Mainland China, and not Taiwan.
Speaking about technical service and support by machine tool dealers, my ownership in two companies have average machine tool sales in excess of 30 million US Dollars annually. Together we service and sell such lines as Toyoda, Fanuc Robo-Drill, Nakamura-Tome, Matsuura, Hwacheon, Kiwa, MuraTec, Youji VTLs, and other Special machines. Included in most new machine sales are fixtures, tooling, programs and runoff. For our companies, after the warranty service is a profit center, not a clueless telephone person with a poor attitude that never calls back. We don't sell junk.
CyberCNC also builds CNC turning centers based on the original Hitachi Seiki line of equipment. We have the base cast and machined in Korea, same as Hitachi Seiki did, and we ship the semi completed assembly to our plant where we add the controls and special options. We write ladders and have Fanuc certification for robot installations. We are hardly "are bottom tier swiss-wannabes" without talent. We have designed a number of special purpose tools, including power auxiliary spindles for odd angles for the Jinn-Fa machines.
I have 44 years in the machine tool business and am second generation. I have worked from the bottom up and spent the last twenty plus years dealing with and representing major machine tool builders. So I think I am somewhat qualified to respond to your advice of "stick to teh big three ". If you haven't noticed, these three (actually should be five) have switched dealers and are raising prices through the roof because of the devaluation of the US Dollar. All of Japanese builders of Swiss are offering new "economy machines" to their line with not Fanuc CNC and having these machines built where do you think? Remember when Warner & Swasey, Kearney & Trecker, and Giddings & Lewis were the BIG THREE? Bob Dillon warned, "The times they are a changing". 47% of ALL machine tools built shipped to CHINA last year. Russia, Turkey and Brazil are now in the top as machine tool purchasing countries. I lived through the change from American made machine tool builders calling Japanese builders "junk" and now the same is being said by the 'High Quality" Japanese builders who are suffering horrible losses about Taiwan and China. Right now, mainland China is producing high quality machine tools, mostly for their domestic market. But they are putting up $150,000,000.00 machine tool factories one after another and will be a world dominate supplier in less than five years. Unlike here in the US, the local and federal governments are supporting the machine tool builders and engineering students from the top universities are enthusiastic to partner with the builders to come up with unique and technologically superior designs on new products. Except for Haas, US machine tool builders are basically extinct. The Germans and Japanese are very nervous right now and feeling the bite already.
I did see this thread was started a long time ago, but once found, I felt compelled to reply. One last remark: sdsetupdude. I’d be leary on taking advice from a person who puts down people who can’t speak good English when clearly, he can’t even spell in English. “Nuff said.