Originally Posted by Hirudin  For the record, I haven't called MecSoft. When my files stopped saving properly with RhinoCAM I resolved to find myself a new CAM program. Also, since I'm running Windows 7 I didn't think it was worthwhile to call tech support only for them to refer me to their minimum system requirements. I do have a lot of time on my hands, but not THAT much. |
- If I understand your implication, without calling us, you are implying that our technical support will start by asking you remedial questions about your system?
If yes, I would suggest that dare to live on the edge, be all that you can be, blaze your own trail, and give Uday a call in tech support. You may be pleasantly surprised...
If not, please clarify.
Without diving into all points (again, we'd be happy to go through it with you in person - on the phone), I can assure you that some of the points you posted were so far off base, that some were either completely incorrect or can be corrected quite easily (a simple check box alteration, etc.) Your refusal to personally speak with us - yet make assumptions about a software you apparently are not familiar with (despite you having a previous version) just sounds suspicious.
Even better, email me your contact information, and I will have technical support call you - that way you don't even have to pay for the phone call. The only risk you'd take is learning that RhinoCAM has been around for many years and has thousands of satisfied customers around the world for a reason.
Come on...try it...give us a call...I double dog dare you! :-)