[QUOTE=cjjonesarmory;623486]One thing (probably already mentioned) to check is faulty estop wiring. My NM200 had some pretty shoddy wiring. It had pinched wires, loose crimps, etc... The estop on my NM200 "activates" when the estop wiring is "open". So in other words, if the closed circuit becomes an open circuit, the estop is then triggered.
Hi Chris :-)
We recognize the wiring issue which has been addressed with the specific employee internally. Our QC procedures are much more stringent now and vastly different since your purchase many months ago. We are constantly improving our processes to minimize downtime for our customers. Little issues may happen along the line and we will do what is necessary to resolve them in a timely manner.
As for your estop comment, it is wired normally "closed" for safety reasons.
We strongly encourage customer feedback as it helps us improve our products.
Thanks for your input!
Khai
Novakon Systems
Last edited by Novakon; 06-09-2009 at 09:04 PM.
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