Hi Legion99999
Sorry to hear that. I was thinking that their customer service had improved? Guess not. I found out a long time ago about Smithy's customer service. I was in the market for a CNC Milling machine and was trying to get some information. The reply to my first email, was that they would get back to me in a couple days. After a week with no reply, I sent a second email. To this day, I still have not received any replies to my questions. I figured, if they didn't want to talk before they got my money, well you can guess the rest. So I purchased a Tormach PCNC 1100 and have never looked back. Tormach's customer service is the best. Ask anyone that owns a Tormach product.
<4. Ez Trol is a joke, no wizards, even though they advertise them and the program is basically a rip off of shareware EMC.>
Yes, I heard that about Ez Trol, not very good and no Wizards. If I were you, I would demand my money back and tell them to come get their Lathe. I feel your pain.
Willy |