Hi All,
As it turns out, the arbor we received from the factory was metric and the drawbar is imperial.
We have ordered imperial arbors and will be sending them out to all customers once they arrive.
Frogblender, please let me know if the arbor I dropped off yesterday worked out.
This issue is likely not to affect all customers, most already had existing collet holders etc...
Please contact me directly if you need a replacement urgently.
Sorry for any inconvenience.
Khai
Novakon Systems
Originally Posted by ihavenofish  the drawbar is likely metric. you might have a non metric chuck. i think novakon should look into replacing the drawbars with standard ones, just because its near impossible to find metric tools in north america.
its odd that the chuck doesnt match the drawbar, might want to email and ask whats up with that. |