I haven't really ran into any big problems, but a few little quirky issues. They have been really good at helping me with anything I've ran into.
I don't use configurations very much. Most my work is 2D, but complex 2D. Also, I try and run efficiently, running as many parts as I can on one setup. Most of the time that's 4 to 8 or more parts. Lots of soft jaws get made and used.
Most of the issues I see seem to be more related to product maturity. Not so much that features don't work, but need to be refined a bit more and maybe a few functions added. For example, I would like to see a sort function added to patterns. My reseller was really good at working with me on my posts, but I kind of wish editing posts was made more user friendly. It's done with java script, which I don't know or want to take the time to learn just for this. I'm told it's very efficient, but for my particular use, that's not a concern. I think the default posts could be a little better and maybe a wider variety offered.
Overall, having used and tested quite a few other programs, this one blows the rest away. I can really get a lot of work done fast compared to the pain I use to endure. The interface is fantastic. This is certainly one of the better purchase choices I have made!  |