John F,
I don't know anything about Excalibur, so I can't speak to their customer service or ease of use.
But if I do know about OneCNC and all I can say is they are outstanding in both customer service and ease of use.
They have always been very helpful with any problems or questions. Both which have been few and far between.
They are also very open to suggestions for improvements and new features.
Their people are well informed to answer any questions that might come up. Mike Reyes has been there every step of the way to help in anyway.
As you might have seen in the older post about OneCNC, they have incorporated ideas into their updates that have been suggested by users. And from what I've seen they are continually making improvements to the product.
The product is in my opinion very user friendly. Every thing is layed out in a easy to understand format. And it is fully customizable to your liking. No scrolling thru multiple layer or menus to get to the funtions you need. And the nc side is very powerful and very easy to use. It's also very easy to edit your tool paths or parameters.
I would suggest that you look thru the post at the forum and see what other user have to say about the program. Maybe you already have.
__________________ (Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management) |