Originally Posted by G90  I bought a new Haas SL10 and Bar 300. I have been running V21, but the lathe side is weak. Started with V18 and had every update version sense. So I call BobCad and” get The Treatment" I end up with V22 Lathe, the throw-in Predator stuff level 1 and three dongles, with training videos.
Load the V22 and spend 2 day watching videos, get up to speed, but my computer keep crashing (digitaltigers, dual core 2, 2.6 w/ 4 gigs ram) a fast machine. I keep getting “Insufficient Resources”. So I Call Tech support (3 Times and get three different stories), but not before they charge me another $200.00+ for 12 months, (something that was left out of the conversation when I “Got the Treatment”) to repair this problem. I was told that the design team was aware of this problem. I ask for the patch and was told “There is not one”. This is a problem with the REDO and UNDO feature, the stack in the program keeps growing until the RAM is used up. On my machine this means Hard Boot. The “fix” from Tech Support was to every so often when you are drawing to save and close the program, then reopen, this will clear the stack, “Gee what a great feature, and you get it free.
I’m done with BobCad and their sale tactics.
Just want what I paid for!!! |
Wow. That is out and out shady. Billing you another $200 to tell you to save often?!?!?! All because they can't code worth a damn. This is pushing fraud here.
I have 21 and have got several calls to upgrade to 22. Thank GOD I didn't do it.