SolidCAM reseller - Mea Culpa | |
Jim and others,
The lack of follow-through is in no way an indication of our lack of interest or regard for providing the best service possible. I won't make a bunch of lame excuses or refute your claim. Although this comes as a major suprise, I only pledge to make sure we provide the very high level of service we have been known for over the last 17 years. I will call you immediately to schedule a demonstration and will research to ascertain why we did not get back to you in a timely manner. Rest assured, we have support people on a dedicated help desk as well as field engineers who provide the best solutions, often in real-time.
My apologies,
Shaun Mymudes
CAMSouth |