Originally Posted by DJPLAST  F.O.B. is actually "Free On Board". Meaning somebody else pays, not the shipper.
Sometimes we learn through the school of hard knocks.
DJ |
FOB or Freight On Board means that your straight bill of laiding starts at the address specified, tyipically a zip code. It basically means you are liable for charges due to the bills drop point from the freight company. FOB is normally reserved for items which are odd in size or shape which would not be handled in a parcel manor. FOB does not mean you will or will not pay a handling charge at the shippers location such as palleting or handling which may be included in the purchase price quoted(typical) and normally means they will handle loading. FOB basically gives the purcharser an idea of were its starting at so they can arrange for shipping and/or a broker to find shipper. Its odd to see that on something that would be sent parcel, its probably just a generic listing they use in there shipping area.
Personally I would not deal with any company that charges me to use the web, esp since they are no longer needed some person to answer the phone. If anythig I would expect to have a web special, and pay less.
I would just cancel the order and tell them to shove the charges up there tailstock. Your CC should back you up if they did not properly state charges.
chris