Originally Posted by Stepper Monkey  Exactly. While one of my failed dongles for another package was replaced for free both times it failed, what I couldn't stand was that one of the glitchy dongles kept me from not only running my software, but from running the machines that were my business for 4 days in the middle of a crunch time while they sent a new one (and only would do so after getting my old one back).
A lost week I still had to pay my employees for while eating enough lost business to more than equal the cost of the damned software. Why should we be exposed to that kind of liability for thier lack of responsibility? |
My copy of Lightwave has a dongle. I've never had a problem with it in the 8 or so years I've had it, but from what I understand, you can get a replacement overnight with a credit card, and get reimbursed when they get the bad one. Not an ideal situation, but if you have work to get done, at least you have an option.