View Single Post
  #3   Ban this user!
Old 12-09-2006, 08:52 AM
NC Cams NC Cams is offline
 
Join Date: Dec 2005
Location: USA
Posts: 3,319
NC Cams is on a distinguished road
add closing thought

Having responsibility with no power is a no win situation. If you're going to be responsible for the parties, you have to have AUTHORITY over them. Otherwise, let your boss take over baby sitting of them.

The first place I'd start talking is with managment above you. Explain what's going on (if they don't know or see) and lay out your plan for re-gaining control. Perhaps the owner has to indicate to the workers that "you are his man" and he'll back you up.

If you don't hand out the paychecks, start doing so - the fact that the money comes from the company to the troublemakers THRU YOU needs to be demonstrated. If you control the flow of money to them, you can make it stop just as easy as to facilitate its continued flow.

You may have to start documenting the issues. Point out that there are consequences for not doing them. But most of all, you have to be FAIR. You can't pick on one guy and let the other guy slide.

There's more but what you're dealing with is classic employee relations issues that stem from a lack of discipline (not necessarily on your part). Yes, getting people may be a hard thing to do. BUT, you don't want to let a cancer start to fester as a result of some riff raff drifter taking over. Get control and keep it.

You don't let your kids run wild nor do you let a pet run amock in the house (not if you're smart anyway). Then why would you let someone that YOU ARE PAYING TO DO WHAT YOU TELL THEM RUN RAMPANT OVER YOU???

Guy doesn't clean up? Finish up the shift but he now misses the first half of tomorrow's shift with no pay(BTW, be sure he comes in on time at 1/2 shift starting time).

Doesn't clean up second time? Finish up today, miss a whole shift tomorrow. Again be here on time following day.

THird time? the pain escallates.

Go a month without a problem, slate is clean.

Issue the "rules" to ALL in writing. They sign "I've read and understand results" statement. All legal type documents.

My former fiance was a school teacher in inner city school. Kids would behave or misbehave - your choice, not the kids. The kids had to learn (and quickly) that there were dire conseqences if they didn't follow the rules.

Sitting quietly in front of blank computer screen while other kids did computer learning games in her class did wonders. Even the worst kids behaved in her class. Gee, I wonder why????

Rules, prompt consequences for non compliance, reward for compliance. Simple stuff that dogs and kids learn quickly - I wonder why adults can't be taught as readily????

EDIT: Saw a cartoon once that had this guy shouting out "I'm surrounded by idiots". The next panel has a fellow worker asking the question, "If you've allowed yourself to become surrounded by idiots, how smart does that make you????"

An idiot should not be that difficult to outsmart.

Finally, I learned via management of my own small shop that people serve up what you expect of/from them. Expect a doofus, get one. Express a demand for high performance with praise and $$$ reward or other "rewards" for exemlary performance and some neat things start to happen. The difficult becomes easy and the impossible doable if you challenge and reward employees.

However, sometimes you simply have to realize that there are right and wrong people for particular jobs. It is managments chore to figure these "job fits" out. Sometimes, some people fit better elsewheres.

END EDIT
Reply With Quote

 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361