Originally Posted by rpage  Scorpion,
We bought a PlasmaCAM just under two years ago. I have had zero issues with it to this point and have cut thousands of parts and artwork with it. But because of there lack of friendly support, I dread the day I need to call them about something. Hopefully the company you have bought from is easier to deal with. |
There are some companies that have a decent product to offer yet don't have people/customer service skills - not because they don't want to have them but more because they don't know how to. There are also some compaines that have a great idea but don't know how to put their idea into production. I had heard this about PlasmaCAM and that's why I went with Dynatorch. IMO, if Dynatorch resolved their production issues, increased their component accuracy, and bridged their gap between production and tech support they'd quickly pull to the front in their industry.
I'll tell you what would be fun...to do a side by side comparison of all of the plasma systems out there and actually see which does what better. I'd really like to see that.